Closing of Movescount is delayed further to 2021
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I hate to say this but Suunto you SUCK!
I was once one of your biggest fans and now I’m totally disgusted at how the entire movescount to suunto transition has been handled for ambit3 users! You’ve been telling me for over a year how great suunto app will be and I knew better based on your long history of introducing new software before it’s ready and without comparable features so I’ve continued to use movescount without issue. Two weeks ago I reluctantly tried to make the switch from movescount to suunto App on my iPhone (because you’ve been telling me movescount will be discontinued at the end of the month) only to learn after the fact there is a known problem pairing ambit3 watches. I’ve called customer service several times including today for an update on fixing this known pairing issue without resolution! Further they said nothing about the movescount extension as I learned about this last minute change searching for other users frustrated like me! Now I’m totally FUCKED as the pairing function does not work for movescount as well! (I unpaired my ambit3 watches from movescount in order to pair with suunto app and now I can’t re-pair with movescount) Finally, I do not have a computer with the latest/ windows compatible OS- so for now I am unable to use my watches. Please fix the pairing problem with movescount app so I can continue to use my watches and in the future don’t discontinue movescount until suunto app offers at a minimum comparable features and functionality! -
Add to all of this a lot of folks dumped the MC app thinking this was all going to come together with a web tool that WORKS for managing the watch, and SA for syncing your activities. And now they leave it on for maybe another year, but the MC app is no longer in the App Store. So weve’ve got quite the “cluster F” now for us Ambit3 owners. And yea, the whole altitude profile garbage, the Bluetooth connectivity garbage. I had pretty much reduced my expectations to just using my Ambit3 as a POI navigation device, barometer/altimeter, with manual POI entry by getting lat/long from my phone…and still kinda do. Good thing, because otherwise it’s totally useless now if you stack it up against the feature list that is STILL on the Suunto website for a watch that’s still being sold.
We’ve basically got a Suunto Essential/Core w/ GPS.
With my lowered expectation, as long as I can still get sat sync updates, I’ll be somewhat laughably content…until that stops working, which I expect any day now.
It’s kinda sorta funny now. If you think about it. They couldn’t have messed this up worse. They should have just said too bad Ambit/Traverse owners, we are moving on…stay or go, we don’t care. I would have more respect for that than what’s transpired.
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@Bruce007 said in Closing of Movescount is delayed further to 2021:
I hate to say this but Suunto you SUCK!
I was once one of your biggest fans and now I’m totally disgusted at how the entire movescount to suunto transition has been handled for ambit3 users! You’ve been telling me for over a year how great suunto app will be and I knew better based on your long history of introducing new software before it’s ready and without comparable features so I’ve continued to use movescount without issue. Two weeks ago I reluctantly tried to make the switch from movescount to suunto App on my iPhone (because you’ve been telling me movescount will be discontinued at the end of the month) only to learn after the fact there is a known problem pairing ambit3 watches. I’ve called customer service several times including today for an update on fixing this known pairing issue without resolution! Further they said nothing about the movescount extension as I learned about this last minute change searching for other users frustrated like me! Now I’m totally FUCKED as the pairing function does not work for movescount as well! (I unpaired my ambit3 watches from movescount in order to pair with suunto app and now I can’t re-pair with movescount) Finally, I do not have a computer with the latest/ windows compatible OS- so for now I am unable to use my watches. Please fix the pairing problem with movescount app so I can continue to use my watches and in the future don’t discontinue movescount until suunto app offers at a minimum comparable features and functionality!Although I agree with you that if movescount is not discontinued till there is a solution, the app should be back on the store, usually you can re-install it if you had it.
For windows, why not installing moveslink? It runs in windows xp ownards, you may just need a trick. -
@chrish said in Closing of Movescount is delayed further to 2021:
Add to all of this a lot of folks dumped the MC app thinking this was all going to come together with a web tool that WORKS for managing the watch, and SA for syncing your activities. And now they leave it on for maybe another year, but the MC app is no longer in the App Store. So weve’ve got quite the “cluster F” now for us Ambit3 owners. And yea, the whole altitude profile garbage, the Bluetooth connectivity garbage. I had pretty much reduced my expectations to just using my Ambit3 as a POI navigation device, barometer/altimeter, with manual POI entry by getting lat/long from my phone…and still kinda do. Good thing, because otherwise it’s totally useless now if you stack it up against the feature list that is STILL on the Suunto website for a watch that’s still being sold.
We’ve basically got a Suunto Essential/Core w/ GPS.
With my lowered expectation, as long as I can still get sat sync updates, I’ll be somewhat laughably content…until that stops working, which I expect any day now.
It’s kinda sorta funny now. If you think about it. They couldn’t have messed this up worse. They should have just said too bad Ambit/Traverse owners, we are moving on…stay or go, we don’t care. I would have more respect for that than what’s transpired.
In fact in the beginning it was like that as far as I remember !
I prefer to have any kinda of sync than no sync at all. If it is enough for me? No, but that’s why I keep contacting suunto with feedback that can be valuable: what are the specs that were sold that are not present, what is my usage and and what I need, what works or not.
Of course they know it, but more people telling bring more priority (I guess)Regarding not pairing, did you watch this video? Did you “forget” your phone from the watch ?
https://youtu.be/Hg5luY_wuAUI was having the same problem and now works ok
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@André-Faria said in Closing of Movescount is delayed further to 2021:
Although I agree with you that if movescount is not discontinued till there is a solution, the app should be back on the store, usually you can re-install it if you had it.
Exactly. For Android users who have had the MC app on any of their Android device at some point, the MC app is still available. Through My Apps list in Play Store or by opening https://play.google.com/store/apps/details?id=com.suunto.movescount.android on a phone / tablet with Play, installing from browser will not work.
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Easy man … As we always say, you can say whatever you think here , but BE POLITE
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@margusl said in Closing of Movescount is delayed further to 2021:
For Android users who have had the MC app on any of their Android device at some point, the MC app is still available.
Same goes for iOS users too.
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@André-Faria sorry, should have been clear, pairing for some folks and the issue w/ newer version of iOS. I am still on an iPhone Xs that was at one point running MC, now SA, and my A3P is paired and working w/ SA, but that’s a joke in and of itself. I have little interest in post activity analysis or even the GPS track. My watch is a trip planning an execution device. I’m just saying given that we have another year, I would switch back to MC at this point, but I removed it stupidly believing that Suunto was gonna pull their heads out their collective ***es and get this done. I’m evidently as dumb as their execs and marketing people. Oh well.
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@chrish said in Closing of Movescount is delayed further to 2021:
@André-Faria sorry, should have been clear, pairing for some folks and the issue w/ newer version of iOS. I am still on an iPhone Xs that was at one point running MC, now SA, and my A3P is paired and working w/ SA, but that’s a joke in and of itself. I have little interest in post activity analysis or even the GPS track. My watch is a trip planning an execution device. I’m just saying given that we have another year, I would switch back to MC at this point, but I removed it stupidly believing that Suunto was gonna pull their heads out their collective ***es and get this done. I’m evidently as dumb as their execs and marketing people. Oh well.
You did what most of us did, but if you got App Store , your account purchases Movescount app should be there and you should be able to install it. At least some months ago it was like that
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Good one. Didn’t occur to check my apps not on this phone. Cool. It’s there. I may roll back at this point then. See how this plays out. I’m pretty much at the point that the first non Garmin device with POI nav and phone mgmt of POI will get my next dollars.
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@chrish said in Closing of Movescount is delayed further to 2021:
I’m pretty much at the point that the first non Garmin device with POI nav and phone mgmt of POI will get my next dollars.
So maybe still Suunto when … POI will be released
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Ha! Possibly. I’ll believe it when I see it. I would prefer to stick with Suunto. My daily driver Essentials would prefer to continue to have a Suunto sports watch to match.
Been waiting 2 years for Suunto to get with the program. I tried the Spartan WHR baro and went back to the Ambit after being unhappy with the GPS accuracy and the lack of on watch POI creation. So we’ll see. Being able to alter my POI list in the backcountry is primary. That’s only possible with Ambit/Traverse at this point. Second is the altitude profile issue, MC has this broken currently with NO solution other than to switch to a newer watch and SA.
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@chrish @Mff73 We’ve been assured that it’s going to be special when it arrives so I’m assuming one or more of the following …
- Eye-tracking while perusing an on-screen map + telepathic POI naming.
- AR cross-hairs as you wave your phone camera across a paper map from an XY coordinate reference to your desired spot.
- Contour reading+interpolation, naturally.
- Really distinctive and locally appropriate font options. Maybe runes.
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What annoys me most about the last 2 years has been features getting released that are questionably useful and just total fluff. Like my Spartan all of a sudden asking me after I stop an activity ‘how to you feel’. WTF. Who cares. How about my GPS watch telling me how to get from point A to point B first. My backpacking buddy or a passer-by can ask me how I feel when I start vomiting.
It’s just maddening to see such a great product and product concept go this direction. And to have Suunto claim they are asking for user input here and in surveys. No way they are getting a satistically significant number of responses to make any legitimately GOOD decisions. Build what you advertised for and leave the rest on the cutting room floor until the core product is working.
It’s a GPS watch for athletes, adventure seekers, outdoors, meh kinda indoors. Seems to me the priority, and not that hard given Suunto’s history, would be the core items of Route, Elevation, POI, and gathering personal data like heart rate, ox, etc. If any of that stops working, you stop what you are doing and fix it. Then move back to the other stuff. But evidently not.
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@chrish Fortunately you can turn that Feeling question off in sport mode settings. Doing so gave me a good feeling I felt no desire to log. Although I am sharing it with you now, which might make either of us want to vomit.
And I don’t think you’ve got the Sx right (my mistake, too). They are for measuring essentially repeatable, predictable activities. That’s why the navigation system is geared to follow, precisely, pre-entered routes (preferably covered by someone else earlier - heatmapped). It may be why sleep-tracking had a higher priority in the app than POIs. That’s what gives athletes, etc., the statistics base (Hi, QS!) for their training.
Our POI trips are too individual to be statistically valid in the same way. Not the Sx deal. Perhaps the S9’s Bearing Navigation is a sign of Things To Come (Back).
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@Fenr1r yea, all probably true. I’ve said that before in other posts. That Suunto is headed the direction of providing for the serious amateur and professional athletes and their training data. And the outdoor crowd has been left behind. I guess if you are .02% body fat and running 25 miles a day w/ 10000ft of vert, you don’t care much about elevation profiles and getting from point A to point B.
Yes, I turned ‘how do you feel’ off immediately as well. Was just using that as an example of a stupid feature that shows up and could have well been left out entirely, for any use case. It’s the equivalent of counting steps.
Agreed, seeing that bearing nav was added to the S9 gave me hope of things to come.
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@chrish said in Closing of Movescount is delayed further to 2021:
… if you are .02% body fat and running 25 miles a day w/ 10000ft of vert, you don’t care much about elevation profiles and getting from point A to point B.
Apparently you do care, and to several decimal places. To predict energy use on every predicted gradient and not going an unnecessary foot outside that pre-measured route from A to B.
I get it. I just don’t get my outdoor kicks that way. I want to see stuff and go places as I feel (sorry) at the time. Occasionally even go places when I can’t see stuff (hence GPS navigation). And if I have to look at a flat, curved or even bumpy display referencing that activity, I’d rather it be a map than a spreadsheet or graph, no matter how clear or visually appealing DK makes them look.
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@Fenr1r
Ha! Yea, I guess somebody DOES care about that, at that level. I honestly should just stop whining and become more like John Muir. Wander the earth and not worry about where I am, how I’m going to get there, or whatever I’m going to do, sleep in, or eat along the way. The 21st century adventurer is most definitely not like the early 20th century adventurer!!!I missed the Sierras this year due COVID and fires. Too scared (for no good reason) of a possible griz encounter to go solo in the Winds in WY.
Maybe next year I’ll have a decent new fangled watch to protect me from all creatures great and small, and from cliffing out.
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@chrish said in Closing of Movescount is delayed further to 2021:
The 21st century adventurer is most definitely not like the early 20th century adventurer!!!
It’s mostly the development of equipment and clothing. Noone wears neckties in the bush anymore. Standards have gone to hell.
Reasonable excuses for missing the hills this year: fire and plague. And you were probably wise to be wary of bears: they cannot be relied upon to distance socially.
I hear Kalashnikov is working on a watch that can clear a 3-metre radius of every living thing around the wearer. But it doesn’t do cliffing alerts. And you can’t turn off the Feeling query.
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@chrish said in Closing of Movescount is delayed further to 2021:
What annoys me most about the last 2 years has been features getting released that are questionably useful and just total fluff. Like my Spartan all of a sudden asking me after I stop an activity ‘how to you feel’. WTF. Who cares. How about my GPS watch telling me how to get from point A to point B first. My backpacking buddy or a passer-by can ask me how I feel when I start vomiting.
It’s just maddening to see such a great product and product concept go this direction. And to have Suunto claim they are asking for user input here and in surveys. No way they are getting a satistically significant number of responses to make any legitimately GOOD decisions. Build what you advertised for and leave the rest on the cutting room floor until the core product is working.
It’s a GPS watch for athletes, adventure seekers, outdoors, meh kinda indoors. Seems to me the priority, and not that hard given Suunto’s history, would be the core items of Route, Elevation, POI, and gathering personal data like heart rate, ox, etc. If any of that stops working, you stop what you are doing and fix it. Then move back to the other stuff. But evidently not.
When you watch this you kinda understand the route suunto is taking
https://www.dcrainmaker.com/2020/10/dc-rainmaker-state-of-sports-tech-2020-keynote.html
