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    Throw "Movescount to Suunto App" Sync again

    Digital service transition
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    • F
      florianlyon last edited by

      Hello !

      In December 2019, I try to move from Movescount to Suunto App but I didn’t like Suunto app (not enough stats and details). So I did not use the Suunto app and continue to use Movescount

      I had activated the synchronization from Movescount to the Suunto app. On my Suunto app, I have all my moves until December 2019.

      Today, forced to use the Suunto app I reinstalled the app, but my moves created on movescount since the first sync were not synced with the Suunto app.

      How do I restart a syncronization and keep all my activity history ?

      Thanks

      isazi 1 Reply Last reply Reply Quote 0
      • isazi
        isazi Moderator @florianlyon last edited by

        @florianlyon contact Suunto support and ask to have all your history imported into SA.

        Watch: Suunto 9 Peak (all black), Suunto 7 (stone gray titanium)
        SA: Android (beta)

        isazi's home

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        • F
          florianlyon last edited by

          Thanks @isazi for your prompt response ! I will contact support and keep you informed.

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          • F
            florianlyon last edited by

            @isazi Do you know how to contact Suunto support ? I find only phone numbers on the contact page of the Suunto website

            isazi 1 Reply Last reply Reply Quote 0
            • isazi
              isazi Moderator @florianlyon last edited by

              @florianlyon you can use the Suunto App, go to settings and scroll down to “Other”.

              Watch: Suunto 9 Peak (all black), Suunto 7 (stone gray titanium)
              SA: Android (beta)

              isazi's home

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              • F
                florianlyon last edited by

                Thanks 🙂

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