Feedback regarding digital service transition
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Hi.
I have used Suunto devices little over 10 years but the digital service transition has forced me to swich to products of other company. I really like Suunto devices but sadly the new “app only” digital service policy have made using them practically impossible to me.
I think that forcing customers to use phone app is mistake. I don’t I have smart phone and even if I did have one I would not want to study my training data from tiny phone screen. Why not provide web page that could be used by any device that has resonably modern internet browser. That would be good for all users, options instead of limitations. It is really sad that my few years old watch will become useless to me.
I just bought competing device because of this but in future I would consider buying another Suunto device if there would be resonable web service. Though killing off working devices that are not very old has shaken my trust in Suunto…
-Jussi Virta
(I am not sure if this the right place for feedback. I could not find any email address or feedback from the Suunto website so I posted here.)
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@Jussi-Virta said in Feedback regarding digital service transition:
(I am not sure if this the right place for feedback. I could not find any email address or feedback from the Suunto website so I posted here.)
This is a community forum, so you are not writing directly to Suunto, but I think other users appreciate your honest opinion and feedback.
