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    The sync is incomplete

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • A Offline
      alvaro manzano
      last edited by

      I have just to install the new app and the first sync the app stopped and leave the last 17 moves (from this week) without sync.

      I have disconect app and watch in order to sync again but in the 1st/17 moves the app shuts down automatically.

      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @alvaro manzano
        last edited by

        @alvaro-manzano are you on Android?

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
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        A 1 Reply Last reply Reply Quote 0
        • A Offline
          alvaro manzano @Dimitrios Kanellopoulos
          last edited by

          @dimitrios-kanellopoulos no, i Os,

          Tks

          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager @alvaro manzano
            last edited by

            @alvaro-manzano have you uninstalled movescount from your phone?

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            A 1 Reply Last reply Reply Quote 0
            • A Offline
              alvaro manzano @Dimitrios Kanellopoulos
              last edited by

              @dimitrios-kanellopoulos Hi Dimitrios, yes I have unistalled movescount from my phone, and uninstall and reinstall the new suunto app. I think the problem is in the sync because yesterday I did 2 new moves and in the moment of the syinc the app start to sync and you can read synchronizing 0/19 , when yesterday said 0/17… .
              Jouko told me that erase from the watch POIs and routes and I did but the issue continue.

              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager @alvaro manzano
                last edited by

                @alvaro-manzano hmmm. The syncronize is ok. For some reason thought your moves don’t get parsed. Do you have the latest Spartan software ? Have you reboot the watch and phone ?

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

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