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    Movescount route creation no longer possible?

    Digital service transition
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    • Efejota
      Efejota Bronze Member last edited by

      I tried to create a new route in MC a few minutes ago. It does not work on Safari or Firefox (MacOS). Is it a bug from my side (weird, I have done it many times) or it is the effect of the progessive abandonment of MC? Sad, if it is the latter.

      J

      Mff73 1 Reply Last reply Reply Quote 0
      • Mff73
        Mff73 Platinum Member @Efejota last edited by

        @Efejota
        Just tried on smartphone browser, and it works.
        Eventually clear your browser cache, or use another one, in case.

        Efejota 1 Reply Last reply Reply Quote 1
        • Efejota
          Efejota Bronze Member @Mff73 last edited by

          @Mff73 No, it does not work. The small window for the route creation appears and disappears immediately, making it impossible to create the route. I have tried with both browsers and after clearing cache.
          J

          M 1 Reply Last reply Reply Quote 0
          • Saketo Nemo
            Saketo Nemo Moderator last edited by

            works also for me. Could you try Chrome ?

            1 Reply Last reply Reply Quote 0
            • M
              margusl Gold Members @Efejota last edited by margusl

              @Efejota , could be some sort of network glitch. If possible, try restarting your router / access point. Or create a temporary wifi hotspot with your phone to test if switching networks makes any difference.

              Go through comments at https://www.facebook.com/groups/SuuntoAmbit/permalink/3067299996695376/ , it was almost identical issue as yours - route builder view closes right after loading while creating & importing routes was working for everyone else.

              1 Reply Last reply Reply Quote 1
              • Efejota
                Efejota Bronze Member last edited by

                Amazing. I reloaded the MC route creation webpage using my phone as an Access Point, as suggested in the Facebook discussion (kudos @margusl ) and now it works even using my Wifi network. At least, up to this point.

                Thanks a lot

                J

                André Faria 1 Reply Last reply Reply Quote 1
                • André Faria
                  André Faria Bronze Member @Efejota last edited by

                  @Efejota said in Movescount route creation no longer possible?:

                  Amazing. I reloaded the MC route creation webpage using my phone as an Access Point, as suggested in the Facebook discussion (kudos @margusl ) and now it works even using my Wifi network. At least, up to this point.

                  Thanks a lot

                  J

                  I had that problem and that was solution for me also.

                  1 Reply Last reply Reply Quote 0
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