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    Strava not showing correct distance

    Scheduled Pinned Locked Moved Suunto app and other software services
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    • C Offline
      Captbrad
      last edited by

      My distances on strava alway show up as zero miles or close to it even though the correct miles
      show up on suunto/sport tracker. is there a fix for this? I just ran 3 miles and it showed up on strava as 0 but the route was correct.

      EgikaE Mff73M 2 Replies Last reply Reply Quote 0
      • EgikaE Offline
        Egika Platinum Member @Captbrad
        last edited by

        @Captbrad if others are correct, did you check with Strava first?
        Same on web and mobile?
        Have you checked the fit file?
        Which watch and which battery mode did you use?

        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Titanium, S9PP Titanium, Vertical All Black, Race Titanium Charcoal, Race S Titanium Courtney, Run Lime, Race 2, Vertical 2 Titanium

        1 Reply Last reply Reply Quote 1
        • Roox911R Offline
          Roox911
          last edited by

          Had this happen today, synced the correct time, map, but the distance showed up as 0.35km (should have been 8km).

          I had to delete the Strava segment, and manually import the fit file to correct the issue.

          1 Reply Last reply Reply Quote 0
          • Mff73M Offline
            Mff73 @Captbrad
            last edited by

            @Captbrad
            always or just recently ?

            Could it be linked to that ? https://support.strava.com/hc/en-us/articles/360042757051

            SSU (retired), SV1, SV2
            Wife : S9PP
            SA: Always the latest beta :)
            Android + Galaxy S205G

            1 Reply Last reply Reply Quote 0

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