Suunto 7
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I did a hike today until the battery completely died and the watch powered off automatically.
After I charged the watch, I check and the activity was saved but some data is missing.
The distance, time, HR and GPS course were saved correctly but details like ascent, descent, steps, calories, TSS, PTE, EPOC are missing.
Also, in the diary of the Suunto app on the watch there is only the total duration and the auto laps.
It tries to load the graphs with the HR and pace but imediatly disappear.Is this a normal behavior for when the watch shutdown during an activity or it was a bug ?
Just to know for the future to manually save the activity before runs out of battery completely. -
@steff I had the same happen earlier this week and can confirm that steps, ascent, etc is not showing in the app.
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First few days with Suunto 7. Noticed I left the daily HR monitor running and it’s reading a HR when I’m not wearing it. The Daily Activity window will show the HR fluctuating as it lays on the bed next to me. Anyone else with this issue? Defective?
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@808hiker did it have sensor face down? If I leave with the glass towards the table, the sensor turns off right away.
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@aeroild that’s a bummer.
Maybe some metrics are calculated and stored only after the activity is manually saved.From all of those the most important are ascent and descent, especially for hiking.
On all other sports watches I had if the watch powered off during an activity it saved all the metrics until that point…
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@steff Yeah, it’s a bummer that metrics like ascent and descent aren’t saved or calculated by the app. If you log into http://quantified-self.io or connect a service like www.runalyze.com you will get the ascent and descent also on the auto saved activities.
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@steff I don’t know exactly about the S7, but for other Suunto watches some computed metrics are only saved at the end. So if your watch crashes or turns off, they are not added to the header file of your activity.
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@808hiker The watch has a sensor to detect when it is on the wrist or not, the HR should shut off quickly after you take the watch off. Try a soft reset/reboot.
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@harboe Yes, the sensor was facing the bed. I’ve never put watches glass down on any surface for fear of scratching the face. But the issue is what the heck is the sensor reading? I took a video of it just casually going from 88-106 bpm while laying there. My initial impression was the watch makes up a heart rate when it can’t find one. Like whatever range it was last in. I’m quite confused by it. I’ll try restarting it as someone else suggested.
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@808hiker This may be a bit of a random question but is the underneath of the watch clean?
Every WearOS watch I have owned (I’ve had a few over the years!) has been able to (very quickl) detect that it is no longer on a wrist and stop the heart rate sensor from activating. This is also part of the security feature in Google Pay that forces the watch to need unlocking if it has been removed.
When I take my Suunto 7 off the HR sensing light stops in under half a second (I haven’t timed it, but it is seriously quick!).
Maybe there is something on the bottom of your watch stopping it from detecting it has been removed? Does the green HR sensing light continue to flash when you aren’t wearing it?
If it is clean and free of anything obstructing the bottom then I would suspect either a software or hardware problem. But either way something is defective.
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@brad_olwin It definitely shuts off after removing it from my wrist. As soon as I set it down on a surface, it says “measuring…” for a moment and returns with a HR value. I reset it as suggested, but I’m currently watching it read 139bpm while it’s laying sensor down on the bed. I’ve taken a video of it from reset to reading a pulse without wearing the watch as I can recreate it reliably. It’s bizarre. If anyone wants to try theirs to see if it happens, I’d appreciate it.
- Lay watch on fabric surface sensor down.
- Select Diary, Daily Activity.
- Heart Rate section will say “measuring…”
- Without waiting for it to find a “pulse”, go back to the Suunto start activity page with the map at the top.
- If you see a HR value next to the heart icon, go back to Daily Activity and it’ll be there too.
I have nearly six hours of HR measurements while I slept in another room.
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@olymay Yes, the sensor is clean and I removed that blue plastic protective sticker. No obstructions. I’ve only worn it one day, and that was just around the house to get used to the features. No grime yet. The green light turns off quickly. But I can see it flash back on when I’m setting it down slowly. Usually about an inch away from a surface. Then as it lays on fabric (I haven’t been able to recreate this reliably on a hard surface), the watch starts “measuring…” and ultimately finds a pulse. Would you be willing to try it using yours? I listed the steps on my previous comment. Regardless, thanks for your input.
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@808hiker that’s really very strange.
I have followed your steps and I cannot get mine to activate the HR sensor on anything other than my skin. I tried the watch on the sofa, my sleeve, my jeans, the carpet, and my bed. Nothing expect contact with my skin will trigger it.
You go through the Suunto App on the watch to access your daily activity? My apologies if you already know this, but it is easier and faster if you tap on one of the Suunto tiles to go straight there.
Back to the HR sensor trying to read the HR of an inanimate object, I’m not really sure what to suggest. Maybe a developer can offer more guidance?
All I can think of is you mention the watch is new? So maybe give it another day or two to settle down? Or contact Suunto Support as something could be wrong with it. -
This is a really dumb question. Is there any way to see what apps are available for the watch?
Specifically trying to figure out if the V1 Golf app is available and can’t seem to find any indicator in the Play Store.
https://play.google.com/store/apps/details?id=com.v1sports.v1game
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@stromdiddily yes, you can filter apps working for any device you have active in your Google account.
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@stromdiddily yes, you can filter apps working for any device you have active in your Google account.
Hi Egika,
That seems to only work if you already have an S7
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@stromdiddily correct!
Your golf app is not compatible… -
@egika Thanks!!
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however Hole 19 is.https://play.google.com/store/apps/details?id=com.hole19golf.hole19.beta
There is a free version and a monthly subscription service which provides additional features.
Not sure what the impact is on your battery life.