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    When Ambit 3 Peak will transition to Suunto APP?

    Scheduled Pinned Locked Moved Digital service transition
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    • L Offline
      LudovicTheRunner
      last edited by

      I would like to know when the Ambit 3 Peak will transition to the Suunto app ?
      Nothing seems to be shared as of today and I’m afraid answer will be “never”.
      I’ve tried to synchronize it in July but it was a disaster.

      Could you answer to this question ?

      Thanks a lot

      1 Reply Last reply Reply Quote 2
      • Hitesh AggarwalH Offline
        Hitesh Aggarwal
        last edited by

        I am also facing the same issue with my Ambit 3 Peak. The new Suunto App has got good interface but our watch is not at all compatible with it. It is really disgusting. I have decided to use Movescount till Suunto resolves all the issue.

        1 Reply Last reply Reply Quote 0
        • L Offline
          LudovicTheRunner
          last edited by

          yes, me too, but I’m not confident at all regarding our watch as Suunto doesn’t communicate at all on it.

          freeheelerF 1 Reply Last reply Reply Quote 0
          • freeheelerF Offline
            freeheeler @LudovicTheRunner
            last edited by

            @LudovicTheRunner
            did you guys found this?
            https://www.suunto.com/en-gb/Content-pages/digital-service-transition/

            living sideways

            L 1 Reply Last reply Reply Quote 0
            • L Offline
              LudovicTheRunner @freeheeler
              last edited by

              @TELE-HO said in When Ambit 3 Peak will transition to Suunto APP?:

              @LudovicTheRunner
              did you guys found this?
              https://www.suunto.com/en-gb/Content-pages/digital-service-transition/

              Sure I did. The ambit 3 peak isn’t mentionned. 30rd of April I did receive an email announcing a “transition” to a new app…and that I had to wait for a new message form Suunto as soon as they will be ready to migrate my Ambit 3 peak. Still waiting…

              freeheelerF 1 Reply Last reply Reply Quote 0
              • freeheelerF Offline
                freeheeler @LudovicTheRunner
                last edited by

                @LudovicTheRunner
                I think they don’t know themselves yet either about the integration as Ambit as a bluetooth watch should be ready to be setup in SA but then there are still no Ambit apps…
                Since A2 and A1 have no bluetooth they need to keep a minimum of MC anyway to support them from the settings and apps side…

                I hope for all A3 users that SA integration will cover it all one day ✊

                living sideways

                1 Reply Last reply Reply Quote 2
                • Antonio Dávila GonzálezA Offline
                  Antonio Dávila González
                  last edited by

                  Hello, I’m a user of Ambit 3 Peak.

                  A few months ago I tried to transfer my movescount data to Suunto App, it didn’t work. But a few weeks ago I realized that all my moves had been transferred to Suunto App without having done anything new.

                  isaziI 1 Reply Last reply Reply Quote 0
                  • L Offline
                    LudovicTheRunner
                    last edited by

                    Weird isn’t it ? How can we trust Suunto ? I can’t afford (read "don’t want) to loose at least one move

                    1 Reply Last reply Reply Quote 0
                    • isaziI Offline
                      isazi Moderator @Antonio Dávila González
                      last edited by

                      @Antonio-Dávila-González the move of your activities from MC to SA takes some days to complete, so you probably assume it didn’t work while it just wasn’t done yet.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      L 1 Reply Last reply Reply Quote 1
                      • L Offline
                        LudovicTheRunner @isazi
                        last edited by

                        @isazi said in When Ambit 3 Peak will transition to Suunto APP?:

                        @Antonio-Dávila-González the move of your activities from MC to SA takes some days to complete, so you probably assume it didn’t work while it just wasn’t done yet.

                        I don’t really understand why it’s so long? It seems we don’t have any progress bar to monitor where the process is.

                        freeheelerF isaziI M 3 Replies Last reply Reply Quote 0
                        • freeheelerF Offline
                          freeheeler @LudovicTheRunner
                          last edited by

                          @LudovicTheRunner
                          it is development work and while I don’t know details for IT development I know by own experience that in general in a development you suddenly face issues you have never ever thought about… if they promise a timeline they create unnecessary pressure and hence maybe a faulty product.

                          living sideways

                          1 Reply Last reply Reply Quote 0
                          • isaziI Offline
                            isazi Moderator @LudovicTheRunner
                            last edited by

                            @LudovicTheRunner it’s probably a batch process, not an interactive one, so it takes time. You have two different databases (each of them surely made up by many processes and computing nodes), and different structures for tables, and to avoid messing up the data and maintain consistency they may have to do quite some processing.

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            L 1 Reply Last reply Reply Quote 0
                            • L Offline
                              LudovicTheRunner @isazi
                              last edited by

                              @isazi said in When Ambit 3 Peak will transition to Suunto APP?:

                              @LudovicTheRunner it’s probably a batch process, not an interactive one, so it takes time. You have two different databases (each of them surely made up by many processes and computing nodes), and different structures for tables, and to avoid messing up the data and maintain consistency they may have to do quite some processing.

                              ok, but if I’m not mistaken the data are not on the watch itself but on the cloud…so as we don’t talk about billions of data, I’m surprised it takes so long. If they try to synchronize from the watch, this is a big mistake…

                              isaziI 1 Reply Last reply Reply Quote 0
                              • isaziI Offline
                                isazi Moderator @LudovicTheRunner
                                last edited by

                                @LudovicTheRunner the watch is definitely not involved in this process.

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                1 Reply Last reply Reply Quote 0
                                • M Offline
                                  margusl @LudovicTheRunner
                                  last edited by margusl

                                  @LudovicTheRunner said in When Ambit 3 Peak will transition to Suunto APP?:

                                  I don’t really understand why it’s so long?

                                  it costs extra. For real - while data storage is cheap, processing and accessing it in large chunks in minutes vs days makes a huge difference. Especially if the master plan is to move all users to a new platform in a certain timeframe and some of those users have had around 10 years to build that dataset. Suunto does not serve MC from a rack in their office, they use Amazon’s cloud service instead.

                                  L 1 Reply Last reply Reply Quote 0
                                  • M Offline
                                    mbga9pgf Bronze Member
                                    last edited by

                                    Still don’t understand why Suunto refuse to release “legacy” product protocols to allow freeware third party development… or even develop their own.

                                    Would be happy to store data on a desktop, then the cost of storage and processing is no longer a Suunto issue.

                                    1 Reply Last reply Reply Quote 2
                                    • L Offline
                                      LudovicTheRunner @margusl
                                      last edited by

                                      @margusl said in When Ambit 3 Peak will transition to Suunto APP?:

                                      @LudovicTheRunner said in When Ambit 3 Peak will transition to Suunto APP?:

                                      I don’t really understand why it’s so long?

                                      it costs extra. For real - while data storage is cheap, processing and accessing it in large chunks in minutes vs days makes a huge difference. Especially if the master plan is to move all users to a new platform in a certain timeframe and some of those users have had around 10 years to build that dataset. Suunto does not serve MC from a rack in their office, they use Amazon’s cloud service instead.

                                      I’m working in IT science industry and have experienced how difficult it is to move large buch of data.
                                      BUT, definitely, storing moves doesn’t represent a large buch of data (we don’t talk about retailer tickets line here…).
                                      I’ve asked to download all my data (I own this watch for one year only)…and it represents 14MB…
                                      So my guess is the information system was not initialy designed to be migrated…and they have serious issues with this.

                                      1 Reply Last reply Reply Quote 3
                                      • PrenjP Offline
                                        Prenj
                                        last edited by Prenj

                                        Well now we have a confirmation (kind of, still unofficial of course) that ambit3 will not get proper support in suunto app for customization of sport modes, watch settings, suunto apps, structured interwals etc. Basicly suunto app for a3 users will be just used for syncing moves.

                                        At least that’s how I read this. I might be wrong, but I’m pretty sure that’s it. This would mean that a3 watches would really be, despite available bluetooth connection, crippled by removing movescount app while we would only get suunto app with only most basic support.Screenshot_20191211-174137_Samsung Internet.jpg

                                        Suunto Race

                                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 2
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager @Prenj
                                          last edited by

                                          @Prenj That is what I understand as well.

                                          I can confirm this from “as close” as I am with Suunto

                                          However, I wonder then why the sync via SA is available and if the “settings” etc could be synced via the app, while made on the new “web/mc” or what it will be called.

                                          right?

                                          Community Manager / Admin @Suunto
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                                          PrenjP 1 Reply Last reply Reply Quote 3
                                          • PrenjP Offline
                                            Prenj @Dimitrios Kanellopoulos
                                            last edited by Prenj

                                            @Dimitrios-Kanellopoulos
                                            Yes, so confusing. Will routes be then synced by bluetooth after they are added in movescount web (or whatever they name it eventually)? If that is going to be the case then why not just enable doing it in suunto app too?

                                            Anyway it seems ambit3 would lose more of it’s functionality than ambit and ambit2. There really is no technical limitation that would prevent suunto from adding customization of sport modes and settings in suunto app.

                                            Suunto Race

                                            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 2
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