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    Why are Suunto peddling Movescount in online marketing?

    Digital service transition
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    • M
      mbga9pgf Bronze Member last edited by

      Dear Suunto, rather disappointed as a long time user of both a T6C, Ambit 2R and having recently purchased an Ambit 3 Peak to discover that the full functionality, widely advertised on your website STILL, will not be available to me in the near future.

      Have you actually lost your minds? Your digital footprint was/is an essential part of your product. Rather than disenfranchise this essential element of your products, why not simply freeze development and keep Movescount open? We aren’t talking about 6-7 year old products here, in fact, the Suunto Ambit 3 models are still on sale TODAY, via your outlet website.

      You will lose your customer base over this. I have no issue with returning my ambit 3, demanding a refund and purchasing a Garmin. If you want to see decent customer service and support, I suggest you pop over to Bose, who have handled the recall of their faulty sleep bud product far better than the enforced move to an application rendering key device functionality unusable, not through fault or flaw, b through sheer, utter arrogance. Don’t be surprised if your satisfaction scores and market share tank.

      D752EEA7-EA9D-4D2C-94E6-69A1740A579D.png

      thailon 1 Reply Last reply Reply Quote 15
      • thailon
        thailon Bronze Member @mbga9pgf last edited by thailon

        @mbga9pgf Because it seems Suunto has stacked in total misery. I really do not understand what’s going on there and even I’m really, really loyal and patient one they really pissed me off. I’m furious. I’m quite sure only 2 developers are fighting there in total and one is unfortunately on sick leave since it is Autumn now.

        1 Reply Last reply Reply Quote 8
        • M
          mbga9pgf Bronze Member last edited by

          Its almost as if Suunto see Suunto App as a gateway app to a premium Strava subscription… I wonder whether there are any Suunto to Strava agreements, sort of a friends with benefits thing between Suunto and Strava…

          Would explain why they want to shut down Movescount and seem to be limiting functionality with Suunto App…

          fejker Agustin Gonzalez Perez Corral 2 Replies Last reply Reply Quote 7
          • fejker
            fejker Gold Members @mbga9pgf last edited by

            @mbga9pgf a good thing there are alternatives to this mess … phasing out Suunto seems like a good idea at the moment.

            1 Reply Last reply Reply Quote 1
            • G
              Golem last edited by Golem

              Glass half full:
              Well, as long as SA accepts data from my Suunto9 via BT and can be linked via API to other services to sync with them, without any further hustle…at least it’s catalysing and promoting some nice work in open source and free market^^
              (as i recently discovered)

              The other half:
              The MC marketing thing is a problem though.
              Isn’t this almost intentionally false marketing? (EDIT: for his case)

              freeheeler 1 Reply Last reply Reply Quote 0
              • freeheeler
                freeheeler @Golem last edited by

                @Golem
                I don’t think so, because what I’ve seen is that MC is never mentioned on S-line products.

                Dimitrios Kanellopoulos 2 Replies Last reply Reply Quote 0
                • Dimitrios Kanellopoulos
                  Dimitrios Kanellopoulos Community Manager @freeheeler last edited by

                  @TELE-HO S lines have no reference to movescount.

                  I am not sure @Golem what MC will become for Ambits but its going to evolve for them and there will be a roadmap

                  1 Reply Last reply Reply Quote 1
                  • Dimitrios Kanellopoulos
                    Dimitrios Kanellopoulos Community Manager @freeheeler last edited by

                    @TELE-HO for the record the S9 was initially not enabled for MC , we later on enabled it

                    freeheeler 1 Reply Last reply Reply Quote 2
                    • freeheeler
                      freeheeler @Dimitrios Kanellopoulos last edited by

                      @Dimitrios-Kanellopoulos
                      that is what I assumed

                      1 Reply Last reply Reply Quote 0
                      • ianshowalter
                        ianshowalter last edited by

                        There does seem to be a lag when it comes to keeping website marketing language up to date. Movescount.com’s home page still says, “Suunto Movescount is a growing sports community . . .” front and center nearly a year after its phasing out was announced.

                        Fenr1r 1 Reply Last reply Reply Quote 2
                        • Fenr1r
                          Fenr1r @ianshowalter last edited by

                          @ianshowalter The statement may be technically correct. MC-capable devices are still being sold and many folk like a big screen. The cliff edge may be crowded.

                          fejker 1 Reply Last reply Reply Quote 3
                          • fejker
                            fejker Gold Members @Fenr1r last edited by

                            @Fenr1r said in Why are Suunto peddling Movescount in online marketing?:

                            @ianshowalter The statement may be technically correct. MC-capable devices are still being sold and many folk like a big screen. The cliff edge may be crowded.

                            And then someone will yell: “THIS IS SPARTAAAA!”

                            isazi 1 Reply Last reply Reply Quote 1
                            • isazi
                              isazi Moderator @fejker last edited by

                              @fejker Sparta, or Spartan? 🤔

                              freeheeler 1 Reply Last reply Reply Quote 0
                              • freeheeler
                                freeheeler @isazi last edited by freeheeler

                                @isazi
                                this is spartaaaa!

                                fejker 1 Reply Last reply Reply Quote 0
                                • fejker
                                  fejker Gold Members @freeheeler last edited by

                                  @TELE-HO said in Why are Suunto peddling Movescount in online marketing?:

                                  @isazi
                                  this is spartaaaa!

                                  THIS!

                                  1 Reply Last reply Reply Quote 1
                                  • Agustin Gonzalez Perez Corral
                                    Agustin Gonzalez Perez Corral @mbga9pgf last edited by

                                    @mbga9pgf And who wears the trousers in that relationship… 😉

                                    S 1 Reply Last reply Reply Quote 0
                                    • S
                                      Shrek3k @Agustin Gonzalez Perez Corral last edited by

                                      @Agustin-Gonzalez-Perez-Corral said in Why are Suunto peddling Movescount in online marketing?:

                                      @mbga9pgf And who wears the trousers in that relationship… 😉

                                      No real Spartan ever wore trousers 😋 like some Scots

                                      1 Reply Last reply Reply Quote 0
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