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    Suunto app stops synchronize before its done

    Scheduled Pinned Locked Moved Suunto app and other software services
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    • Wesley FalconerW Offline
      Wesley Falconer
      last edited by

      I have spent hours trying to get my watch, ambit 3 peak, to sync with the suunto app on iPhone 11. It starts sync and when it get to around 70% it stops. Tried manually for hours and eventually plugged the watch into pc. I did reinstall, repaired the watch etc. still no joy
      014E3167-D10E-4B2D-B572-288B4233296B.png 07A899A4-AF38-46F7-8B4C-67E54E0DA861.png

      freeheelerF 1 Reply Last reply Reply Quote 0
      • freeheelerF Offline
        freeheeler @Wesley Falconer
        last edited by

        @Wesley-Falconer
        do you have movescount still running in the background on the phone?
        this is what can cause trouble in my experience.

        living sideways

        Wesley FalconerW 1 Reply Last reply Reply Quote 0
        • Wesley FalconerW Offline
          Wesley Falconer @freeheeler
          last edited by

          @TELE-HO I did remove movescount but it’s still not working

          freeheelerF 1 Reply Last reply Reply Quote 0
          • freeheelerF Offline
            freeheeler @Wesley Falconer
            last edited by

            @Wesley-Falconer
            what about clearing cache etc?

            living sideways

            1 Reply Last reply Reply Quote 0
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager
              last edited by

              REboot also watch + phone

              Community Manager / Admin @Suunto
              Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

              freeheelerF Wesley FalconerW 2 Replies Last reply Reply Quote 0
              • freeheelerF Offline
                freeheeler @Dimitrios Kanellopoulos
                last edited by

                @Dimitrios-Kanellopoulos
                my wife sometimes had issues syncing to MC app wit a3r but was always solved after sync thru moveslink 2 👍

                living sideways

                1 Reply Last reply Reply Quote 1
                • Wesley FalconerW Offline
                  Wesley Falconer @Dimitrios Kanellopoulos
                  last edited by

                  @Dimitrios-Kanellopoulos
                  I have completed the watch reboot and phone reboot and it finally worked!

                  1 Reply Last reply Reply Quote 2
                  • Wesley FalconerW Offline
                    Wesley Falconer
                    last edited by

                    And then the very next day it stops working again

                    1 Reply Last reply Reply Quote 0

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