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    No notification to transfer my data from Movescount to Suunto app

    Digital service transition
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    • R
      Remrem last edited by

      Hello,
      I read this web page.
      I uninstalled Movescount app and install and connect the suunto app with my Ambit 3 Peak.
      But, i don’t have a notification to transfer my data from Movescount to Suunto app.
      Thank you in advance.
      Good day

      fhegnor 1 Reply Last reply Reply Quote 0
      • fhegnor
        fhegnor Bronze Member @Remrem last edited by fhegnor

        @Remrem Transfer at the moment is only activated for S5 and S9 as I know. you need to wait a bit more

        due to various reasons the migration (move) is done in stages based on devices

        1 Reply Last reply Reply Quote 0
        • sartoric
          sartoric Moderator last edited by sartoric

          @Remrem
          It should be active for A3 too, but it’s staged so you need to wait your turn.
          You’ll receive a message when you’ll be in the list.

          1 Reply Last reply Reply Quote 0
          • R
            Remrem last edited by

            Thank you for your quick response.
            Do you have a rough idea of the delay?
            Since I use the Suunto app I have no more notifications on my watch for calls and messages. Is this a bug?

            1 Reply Last reply Reply Quote 0
            • R
              Remrem last edited by Remrem

              I have just received a message from the support following a request dating back several days.
              Service is currently only available for Suunto 9 and Suunto 9 Baro.
              They assure that the transfer service will be available soon for other models.

              1 Reply Last reply Reply Quote 0
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