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    Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

    Scheduled Pinned Locked Moved Suunto app and other software services
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    • pilleusP Offline
      pilleus
      last edited by

      SSU 2.8.24
      SA latest beta
      Android 9

      GPS shows N/A, but sync of activities is okay. GPS fix is okay, GPS accuracy is okay.

      No problems with the watch.

      https://www.instagram.com/moves.are.life/
      Suunto Vertical Black Lime
      Suunto 9 Peak Pro Black
      Suunto Spartan Ultra Stealth Titanium

      Rob33R 1 Reply Last reply Reply Quote 1
      • HawkEye6H Offline
        HawkEye6
        last edited by

        SSU & SSWHR stuck on 21/07/21 as well and also looping in Suuntolink.
        Have not reset or anything else

        1 Reply Last reply Reply Quote 0
        • cosme.costaC Offline
          cosme.costa
          last edited by

          @Dimitrios-Kanellopoulos Link with the logs sent!

          1 Reply Last reply Reply Quote 0
          • PierangeloP Offline
            Pierangelo
            last edited by

            AGPS UPDATED TO 2019-07-21

            Watch:Suunto Spartan Ultra
            Software 2.8.24
            App: version 1.10.0
            Iphone Xs
            IOS: 13.0 (beta version)

            Watch: Suunto Spartan Ultra
            Suunto 3 Fitness
            Phone: iPhone XS
            IOS: latest version
            SA: latest beta version

            1 Reply Last reply Reply Quote 1
            • Rob33R Offline
              Rob33 Bronze Member @pilleus
              last edited by

              @pilleus said in Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?:

              SSU 2.8.24
              SA latest beta
              Android 9

              GPS shows N/A, but sync of activities is okay. GPS fix is okay, GPS accuracy is okay.

              No problems with the watch.

              Me too…

              1 Reply Last reply Reply Quote 1
              • B Offline
                borgelkranz Bronze Member @Dimitrios Kanellopoulos
                last edited by

                @Dimitrios-Kanellopoulos I’ll send a link to the logs in a couple of minutes.

                1 Reply Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager
                  last edited by

                  Hi all. Most probably the issue is identified. I ll update you with info and status.
                  No more needs for logs. Thanks a lot!

                  Community Manager / Admin @Suunto
                  Creator of quantified-self.io - sync Garmin and COROS activities to Suunto, import Suunto routes, deliver Suunto routes to Garmin courses, and analyze training data in one private dashboard.

                  B suzzloS 2 Replies Last reply Reply Quote 8
                  • B Offline
                    borgelkranz Bronze Member @Dimitrios Kanellopoulos
                    last edited by

                    @Dimitrios-Kanellopoulos Hey, wait: thanks to you! πŸ‘

                    1 Reply Last reply Reply Quote 2
                    • suzzloS Offline
                      suzzlo Moderator @Dimitrios Kanellopoulos
                      last edited by suzzlo

                      Hi @Dimitrios-Kanellopoulos , did you already know if the bug is on SA or in the FW?

                      BR

                      Suunto: Race, S9Peak, Spartan Sport Wrist
                      Garmin: FR745, Edge 530
                      SA topics:

                      • Guides - https://forum.suunto.com/tags/guides
                      1 Reply Last reply Reply Quote 1
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager
                        last edited by

                        Hi all! The AGPS should be now fine. Could you validate that for me?

                        Thank you!

                        Community Manager / Admin @Suunto
                        Creator of quantified-self.io - sync Garmin and COROS activities to Suunto, import Suunto routes, deliver Suunto routes to Garmin courses, and analyze training data in one private dashboard.

                        cosme.costaC B ? P P 6 Replies Last reply Reply Quote 1
                        • cosme.costaC Offline
                          cosme.costa @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-Kanellopoulos said in Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?:

                          Hi all! The AGPS should be now fine. Could you validate that for me?

                          Thank you!

                          AGPS updated to 2010-07-30.

                          Thanks @Dimitrios-Kanellopoulos for the help!!

                          1 Reply Last reply Reply Quote 1
                          • pilleusP Offline
                            pilleus
                            last edited by

                            Thanks for the update! πŸ‘

                            IMG_20190730_144540~2.jpg

                            https://www.instagram.com/moves.are.life/
                            Suunto Vertical Black Lime
                            Suunto 9 Peak Pro Black
                            Suunto Spartan Ultra Stealth Titanium

                            1 Reply Last reply Reply Quote 1
                            • sartoricS Offline
                              sartoric Moderator
                              last edited by

                              πŸ‘πŸ‘

                              SVTS - 2.50.28
                              SSSWHR BARO Amber - 2.8.32
                              Samsung A5 2016 - Android 7.0
                              Samsung A33 2022 - Android 16 - One UI 8.0
                              Suunto App Android 6.10.7 beta
                              Suunto App IOs 3.8.1 (21743) beta on MBP M1 Max

                              1 Reply Last reply Reply Quote 0
                              • B Offline
                                borgelkranz Bronze Member @Dimitrios Kanellopoulos
                                last edited by

                                @Dimitrios-Kanellopoulos Works like a charm. Thanks again!

                                1 Reply Last reply Reply Quote 1
                                • D Offline
                                  DavorP
                                  last edited by

                                  Yes, it works now. Thank you.

                                  1 Reply Last reply Reply Quote 1
                                  • D Offline
                                    dulko79
                                    last edited by

                                    I am still stuck on 2019-07-18T00:00:00Z on S5. 😞

                                    App: beta
                                    Phone: Iphone
                                    iOS

                                    1 Reply Last reply Reply Quote 1
                                    • M Offline
                                      MichalJ
                                      last edited by

                                      Working fine for me as well.

                                      1 Reply Last reply Reply Quote 0
                                      • Mff73M Offline
                                        Mff73
                                        last edited by

                                        Working also for me, and MCapp stops syncing around. πŸ‘Œ

                                        SSU (retired), SV1, SV2
                                        Wife : S9PP
                                        SA: Always the latest beta :)
                                        Android + Galaxy S205G

                                        1 Reply Last reply Reply Quote 0
                                        • ? Offline
                                          A Former User @Dimitrios Kanellopoulos
                                          last edited by

                                          @Dimitrios-Kanellopoulos, Does this fix apply to Suunto App only or Movescount too?

                                          fejkerF 1 Reply Last reply Reply Quote 0
                                          • fejkerF Offline
                                            fejker Gold Members @Guest
                                            last edited by

                                            @silentvoyager both, as it was a server-side problem, not an app problem.

                                            I am having problems editing a cycling move I just made … maybe some server hiccups.

                                            SHUT UP LEGS!
                                            -Jens Voigt

                                            ? 1 Reply Last reply Reply Quote 0

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