Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

[dulko79]

Same issue on S5: 2019-07-18T00:00:00Z.

[sartoric]

NOT AN S9 here, but for the sake of testing …

This is the first time I see that AGPS is not updated.
I charged the watch via cable on Saturday (21) sync activity on Sunday (22) with both SA and MC but the file is dated 2019-07-19T12:05:01Z

I didn’t checked it this w.e. since I never had such issue

EDIT :
Just to double check I’ve connected the cable now. The file has been updated but the date is 2019-07-21
… anyway, newer that the old one but I see that SL shows repeatedly “updating AGPS” screen

[Dimitrios Kanellopoulos]

@sartoric hey. We are hunting the sync repeatedly bug. Please create a post and add the system details.

[sartoric]

@Dimitrios-Kanellopoulos

[Mff73]

Ré tested right now, and SA is unable to update AGPS. Reset watch, and still N/A after multiple sync (+ force close app, etc)

[Dimitrios Kanellopoulos]

@Mff73 it takes up to 10 minutes did you wait ?

[Mff73]

@Dimitrios-Kanellopoulos
Nope, I never waited to see AGPS changes, but will try and say.
But GPS optimisation is really Quick.

Btw, currently, MC App cannot sync gps neither.
Wtf.

[Mff73]

10 min and still N/A
Will reset all, and begin from fresh and see.

[Mff73]

Un paired watch, uninstalled reinstalled app, pair, sync, wait 10min, and still N/A.
Bad day for AGPS.

[Rob33]

On my SSU, I have N/A too…

[Mff73]

Tests ended for today : N/A for all SA attempts, and now MC App did thé trick (and no need to wait for parsing ).

[Rob33]

rectification, update agps 21/07/19 ok on last sync !

[Dimitrios Kanellopoulos]

Hi all. Since you recently had AGPS N/A can you update your vote please to the issue?

I can then escalate this !

Thanks a lot so far to all of you taking the time to post here!

[Dimitrios Kanellopoulos]

@silentvoyager Thanks for raising this issue. There is something fishy here.

I think Suunto should ACK the issue asap

[Mff73]

@Dimitrios-Kanellopoulos said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

Hi all. Since you recently had AGPS N/A can you update your vote please to the issue?

I can then escalate this !

Thanks a lot so far to all of you taking the time to post here!

Sorry, i can’t find a way to change my vote

[Zdeněk Hruška]

I just checked and my AGPS was from 2019-07-09 even if I sync like every day. I noticed that recently took longer to acquire a GPS signal (with Galileo on). I reset watch, synced with Suunto APP and now it’s N/A. So it’s not ok, right?

[Zdeněk Hruška]

So reinstalled the Movescount App and synced with it and my AGPS is up to date… but it deleted all my sport modes… oh

[Mff73]

@Dimitrios-Kanellopoulos
Last tests of today (SSU).
SA don’t update AGPS for me --> NA after reset
MCapp update, but with 2019-07-21T12:05:01Z (we are on 23rd )

[dulko79]

Mine is still stuck on 2019-07-18T00:00:00Z on S5. I have not done watch reset. The reset helped last time but messed up my training plan, so I have skipped it this time.

[Dimitrios Kanellopoulos]

Hi. All you that have this issue, can you pm me your watch Serial number asap?

@dulko79 can you perhaps now?