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    Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • N Online
      nseslija Bronze Member
      last edited by

      Out of date
      2019-07-04
      Suunto app version 1.10.0(7268)

      Ambit 2S
      Ambit 3 Peak
      Suunto 9 baro
      Suunto Vertical Ti Solar

      1 Reply Last reply Reply Quote 1
      • N Online
        nseslija Bronze Member
        last edited by

        I repeat the process, and now is ok.

        Ambit 2S
        Ambit 3 Peak
        Suunto 9 baro
        Suunto Vertical Ti Solar

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        • Kajetan AugustK Offline
          Kajetan August
          last edited by Kajetan August

          Mine says 2019-07-02T00:00:00Z

          Suunto 9 Baro software 2.8.24

          Suunto app 1.10.0 (7268)

          edit: after soft reset it got updated. to 2019-07-11T00:00:00Z

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          • S Offline
            Shrek3k @Shrek3k
            last edited by

            @Shrek3k said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

            S9 - AGPS file has been updated by SA without an issue.

            … and just to give feedback: the time required for a fix has improved significantly to approx. 5-25 seconds (mostly obviously depending on the place and its reception) with the new firmware and the obviously and at least for me better handling of the AGPS-file.
            As I currently (‘only and always’) use GPS+Galileo I didn’t want to stress this, as I cant quite figure out if the combination improves the time for a fix compared to GPS or not …

            using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
            OS - Android 15/Pixel Pro 7

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            • Václav KrálV Offline
              Václav Král
              last edited by

              2019-07-12T00-00-00Z

              Polar A360, Polar M600, Polar M430
              Suunto Spartan Trainer, Suunto Spartan WHR Baro
              Suunto 9 Baro
              Coros Apex Pro
              Google Pixel 2

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              • P Offline
                parafenomano @Dimitrios Kanellopoulos
                last edited by

                @Dimitrios-Kanellopoulos the issue was here before the last watch / app update too.

                I did 12s reset and didn’t work either: it shows n/a, then updates correctly. However consecutive syncing does not update agps. Currently it is 2019-07-12.

                One additional thing, strange app behavior:

                Whenever I sync watch (with or without new move), this happens:

                • moves sync ok (strava notification arrives)
                • sync activities (1-3 second)
                • sync sleep (1-3 second)
                • optimizing gps (green line goes around very slow, reaches 30-60%, then interrupts)
                • sync activities (very fast, split second)
                • sync sleep (very fast, split second)
                • optimizing gps (very fast, split second)

                Cheers

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                • D Offline
                  DavorP
                  last edited by

                  Today I noticed that AGPS on SSU (after SA sync) shows
                  2019-07-19T12:05:01Z

                  so it seam that is 3 days old.

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                  • D Offline
                    dulko79
                    last edited by

                    Same issue on S5: 2019-07-18T00:00:00Z.

                    App: beta
                    Phone: Iphone
                    iOS

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                    • sartoricS Offline
                      sartoric Moderator
                      last edited by sartoric

                      NOT AN S9 here, but for the sake of testing …

                      This is the first time I see that AGPS is not updated.
                      I charged the watch via cable on Saturday (21) sync activity on Sunday (22) with both SA and MC but the file is dated 2019-07-19T12:05:01Z

                      I didn’t checked it this w.e. since I never had such issue

                      EDIT :
                      Just to double check I’ve connected the cable now. The file has been updated but the date is 2019-07-21
                      … anyway, newer that the old one but I see that SL shows repeatedly “updating AGPS” screen

                      SVTS - 2.40.38
                      SSSWHR BARO Amber - 2.8.32
                      Samsung A5 2016 - Android 7.0
                      Samsung A33 2022 - Android 14 - One UI 6.1
                      Suunto App Android 5.2.5 beta
                      Suunto App IOs 2.45.0 (19123) beta on MBP M1

                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager @sartoric
                        last edited by

                        @sartoric hey. We are hunting the sync repeatedly bug. Please create a post and add the system details.

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        sartoricS 1 Reply Last reply Reply Quote 0
                        • sartoricS Offline
                          sartoric Moderator @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-Kanellopoulos
                          👍

                          SVTS - 2.40.38
                          SSSWHR BARO Amber - 2.8.32
                          Samsung A5 2016 - Android 7.0
                          Samsung A33 2022 - Android 14 - One UI 6.1
                          Suunto App Android 5.2.5 beta
                          Suunto App IOs 2.45.0 (19123) beta on MBP M1

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                          • Mff73M Online
                            Mff73
                            last edited by

                            Ré tested right now, and SA is unable to update AGPS. Reset watch, and still N/A after multiple sync (+ force close app, etc) 🤔

                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                            Suunto Vertical all black
                            Wife : S9PP
                            SA: Always the latest beta :)
                            Android 13, Galaxy S205G

                            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager @Mff73
                              last edited by

                              @Mff73 it takes up to 10 minutes did you wait ?

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              Mff73M 1 Reply Last reply Reply Quote 0
                              • Mff73M Online
                                Mff73 @Dimitrios Kanellopoulos
                                last edited by

                                @Dimitrios-Kanellopoulos
                                Nope, I never waited to see AGPS changes, but will try and say.
                                But GPS optimisation is really Quick.

                                Btw, currently, MC App cannot sync gps neither.
                                Wtf.

                                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                Suunto Vertical all black
                                Wife : S9PP
                                SA: Always the latest beta :)
                                Android 13, Galaxy S205G

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                                • Mff73M Online
                                  Mff73
                                  last edited by

                                  10 min and still N/A 🤔😏
                                  Will reset all, and begin from fresh and see.

                                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                  Suunto Vertical all black
                                  Wife : S9PP
                                  SA: Always the latest beta :)
                                  Android 13, Galaxy S205G

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                                  • Mff73M Online
                                    Mff73
                                    last edited by

                                    Un paired watch, uninstalled reinstalled app, pair, sync, wait 10min, and still N/A.
                                    Bad day😜 for AGPS.

                                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                    Suunto Vertical all black
                                    Wife : S9PP
                                    SA: Always the latest beta :)
                                    Android 13, Galaxy S205G

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                                    • Rob33R Offline
                                      Rob33 Bronze Member
                                      last edited by

                                      On my SSU, I have N/A too…

                                      Rob33R 1 Reply Last reply Reply Quote 0
                                      • Mff73M Online
                                        Mff73
                                        last edited by

                                        Tests ended for today : N/A for all SA attempts, and now MC App did thé trick (and no need to wait for parsing 😏).

                                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                        Suunto Vertical all black
                                        Wife : S9PP
                                        SA: Always the latest beta :)
                                        Android 13, Galaxy S205G

                                        1 Reply Last reply Reply Quote 0
                                        • Rob33R Offline
                                          Rob33 Bronze Member @Rob33
                                          last edited by

                                          rectification, update agps 21/07/19 ok on last sync !

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                                          • Dimitrios KanellopoulosD Offline
                                            Dimitrios Kanellopoulos Community Manager
                                            last edited by

                                            Hi all. Since you recently had AGPS N/A can you update your vote please to the issue?

                                            I can then escalate this !

                                            Thanks a lot so far to all of you taking the time to post here!

                                            Community Manager / Admin @Suunto
                                            Creator of Quantified-Self.io
                                            youtube.com/c/dimitrioskanellopoulos
                                            https://instagram.com/dimitrioskanellopoulos
                                            https://www.strava.com/athletes/7586105

                                            Mff73M 1 Reply Last reply Reply Quote 0
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