Suunto app sync issue

[basetta79]

Hello, I have a Spartan Ultra watch. I am quite happy with it. Yesterday after I updated my watch, Suunto app didn’t sync the move I had just 3 hours before. Is this an issue between the app and the last updating?
Cheers
G

[sartoric]

@basetta79
It shouldn’t.
Have you tried to soft reset the watch ?

[basetta79]

@sartoric said in Suunto app sync issue:

@basetta79
It shouldn’t.
Have you tried to soft reset the watch ?

No I didn’t.
How can I do it?

[sartoric]

@basetta79
keep the upper button pressed for 12 sec

[Mff73]

@basetta79
Is your move done before watch update ?
If yes and if not synced before update, it should be lost.
Is there all détails like graphs and zones in watch logbook for your move ?

[sartoric]

@Mff73
Right. Good point