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    Exporting from Movescount takes 30 days?

    Scheduled Pinned Locked Moved Digital service transition
    exportmovescount
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    • Q Offline
      quarkdoll
      last edited by

      In trying to get all of my data out of Movescount (following the instructions here: https://www.suunto.com/en-us/Content-pages/digital-service-transition/ ) once clicking on the “Export all your data” button, I receive a message below the button that says I will receive an email with a download link within 30 days?

      This can’t be right - I mean, does this for some reason require human intervention, or ? Has anyone exported from Movescount and can speak to their experience?

      Screen Shot 2019-05-03 at 10.38.45 AM.png

      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @quarkdoll
        last edited by Dimitrios Kanellopoulos

        @quarkdoll it happens automatically and that is a safe time-window depending on how much data you have eg pictures and so on. For me it was a couple of hours with about ~2K activities.

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
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        Q 1 Reply Last reply Reply Quote 0
        • Q Offline
          quarkdoll @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos great - thank you for the report. I’ll keep an eye out in the short term then.

          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager @quarkdoll
            last edited by

            @quarkdoll if you have delays to something unacceptable (eg more than a day) please report back. How many moves do you have if I might ask?

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            Q 1 Reply Last reply Reply Quote 0
            • Q Offline
              quarkdoll @Dimitrios Kanellopoulos
              last edited by

              @Dimitrios-Kanellopoulos I wasn’t able to find a total overview for all moves - but it’s got to be less than 300 in the past year (max would be 6 moves per week, and many weeks did not hit that many) and I have a hazy memory of me trying the storage of a few dozen several years ago.

              M 1 Reply Last reply Reply Quote 1
              • M Offline
                margusl @quarkdoll
                last edited by

                @quarkdoll said in Exporting from Movescount takes 30 days?:

                /…/ I wasn’t able to find a total overview for all moves /…/

                try this - http://www.movescount.com/summary#moves-from=2010-01-01

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                • NicolasPN Offline
                  NicolasP
                  last edited by

                  Is this something about exporting the Movescount data to SA or something different?
                  As I understood that we would receive a notification in SA and that would be done from SA.

                  SST

                  M 1 Reply Last reply Reply Quote 0
                  • M Offline
                    margusl @NicolasP
                    last edited by margusl

                    @NicolasP , it’s different. It’s just a mass-export
                    for your own use, was introduced appeared somewhere in last June or July.

                    NicolasPN 1 Reply Last reply Reply Quote 0
                    • NicolasPN Offline
                      NicolasP @margusl
                      last edited by

                      @margusl do you know the format? Excel spreadsheet?

                      SST

                      Mff73M 1 Reply Last reply Reply Quote 0
                      • Mff73M Offline
                        Mff73 @NicolasP
                        last edited by

                        @NicolasP said in Exporting from Movescount takes 30 days?:

                        @margusl do you know the format? Excel spreadsheet?

                        Fit files 😉

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                        NicolasPN 1 Reply Last reply Reply Quote 0
                        • NicolasPN Offline
                          NicolasP @Mff73
                          last edited by

                          @Mff73 thanks!

                          SST

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