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    Exporting from Movescount takes 30 days?

    Digital service transition
    export movescount
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    • Q
      quarkdoll last edited by

      In trying to get all of my data out of Movescount (following the instructions here: https://www.suunto.com/en-us/Content-pages/digital-service-transition/ ) once clicking on the “Export all your data” button, I receive a message below the button that says I will receive an email with a download link within 30 days?

      This can’t be right - I mean, does this for some reason require human intervention, or ? Has anyone exported from Movescount and can speak to their experience?

      Screen Shot 2019-05-03 at 10.38.45 AM.png

      Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote 0
      • Dimitrios Kanellopoulos
        Dimitrios Kanellopoulos Community Manager @quarkdoll last edited by Dimitrios Kanellopoulos

        @quarkdoll it happens automatically and that is a safe time-window depending on how much data you have eg pictures and so on. For me it was a couple of hours with about ~2K activities.

        Android Developer @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos

        Q 1 Reply Last reply Reply Quote 0
        • Q
          quarkdoll @Dimitrios Kanellopoulos last edited by

          @Dimitrios-Kanellopoulos great - thank you for the report. I’ll keep an eye out in the short term then.

          Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote 0
          • Dimitrios Kanellopoulos
            Dimitrios Kanellopoulos Community Manager @quarkdoll last edited by

            @quarkdoll if you have delays to something unacceptable (eg more than a day) please report back. How many moves do you have if I might ask?

            Android Developer @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos

            Q 1 Reply Last reply Reply Quote 0
            • Q
              quarkdoll @Dimitrios Kanellopoulos last edited by

              @Dimitrios-Kanellopoulos I wasn’t able to find a total overview for all moves - but it’s got to be less than 300 in the past year (max would be 6 moves per week, and many weeks did not hit that many) and I have a hazy memory of me trying the storage of a few dozen several years ago.

              M 1 Reply Last reply Reply Quote 1
              • M
                margusl @quarkdoll last edited by

                @quarkdoll said in Exporting from Movescount takes 30 days?:

                /…/ I wasn’t able to find a total overview for all moves /…/

                try this - http://www.movescount.com/summary#moves-from=2010-01-01

                1 Reply Last reply Reply Quote 0
                • NicolasP
                  NicolasP last edited by

                  Is this something about exporting the Movescount data to SA or something different?
                  As I understood that we would receive a notification in SA and that would be done from SA.

                  SST

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    margusl @NicolasP last edited by margusl

                    @NicolasP , it’s different. It’s just a mass-export
                    for your own use, was introduced appeared somewhere in last June or July.

                    NicolasP 1 Reply Last reply Reply Quote 0
                    • NicolasP
                      NicolasP @margusl last edited by

                      @margusl do you know the format? Excel spreadsheet?

                      SST

                      Mff73 1 Reply Last reply Reply Quote 0
                      • Mff73
                        Mff73 Platinum Member @NicolasP last edited by

                        @NicolasP said in Exporting from Movescount takes 30 days?:

                        @margusl do you know the format? Excel spreadsheet?

                        Fit files 😉

                        Suunto Spartan Ultra (since 2016) FW: 2.8.24
                        SA: 4.56*
                        Android 10, Galaxy S10e

                        NicolasP 1 Reply Last reply Reply Quote 0
                        • NicolasP
                          NicolasP @Mff73 last edited by

                          @Mff73 thanks!

                          SST

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