leaving


  • Bronze Member

    Dear Suunto,

    I and my wife, both having Ambit3, and did want buy new S9s. Now, when I see the uncertain stand of whole MC/Suunto.app platform, bought new Garmin Fenixes. I read many forums, saw Youtube, it was long meditation about pros/cons, I didn’t it want, I loved Suunto, but what really decided was the uncertainity/unconsistency of Suunto. Inside Suunto company, whole it looks as the incompetent deciding(s) of incompetent manager(s)…

    For me now it doesn’t matter, but for others:
    Ambit2 and older - with the shutdown of MC, will be supported od not?
    Ambit3 - Will be today’s stand continued, or is planned full support?
    Webinterface - Can we awayting something, or not?
    Roadmap???

    Suffice short, clear answers.

    Thank You,
    may the force be with You,

    Karel


  • Silver Members

    @karel-louda
    Lucky you that can buy 2 Fenixes (now) just because you’re still unsure about what kind of platform will be available in the next years

    Farewell


  • Moderator

    @sartoric Fenix 2 is quite cheap now 😄 but look at s9 price 😉


  • Silver Members

    @SlaSh said in leaving:

    @sartoric Fenix 2 is quite cheap now 😄 but look at s9 price 😉

    Sure … but I mean … quite pricey for a web interface

    😉


  • Bronze Member

    @sartoric it was between S9 or Fenix5, both almost the same price. And it was about the two platforms MC/Suunto.app vs. ConnectIQ.
    I am old enough to remember what comes before fall of Amiga, Nokia, or Windows Phone today.
    In my opinion is Suunto in hands of incompetent management.
    And Suunto? Is silent.


  • Moderator

    @karel-louda
    I hope you find all what you want with those other watches, and maybe in the future we might welcome you here again! Till then, have fun and stay healthy! ☺



  • I’m using mainly my AMBIT3, but often my AMBIT2 as well as my first GPS watch the Suunto X10 just for reference. I’ll continue to use the Ambit3 until it “dies” or the decomission of movescount.com what ever comes first. Then I will change to a brand that appreciates loyalty from it customers, which Suunto clearly doesn’t!


  • Bronze Member

    @jthomi I don´t like this kind of sarcastic comments, just because someone “leaves” suunto. I personally don´t trust suunto any more, and my other watch will be Polar / Garmin.


  • Bronze Member

    I’m sure I’ll get burnt for this, but loyalty is a fading thing, both from consumers (who expect everything all the time in the current day - and of which I am one) and from businesses.

    By the way I would avoid Polar right now, I came from there and the Vantage is a bit of a mess. The same issues that I raised well over a year ago with their app have seen no improvement. You have people here that are complaining (and I’m not judging whether it is a valid or not valid complaint) that Ambit 2’s will no longer be supported. But Polar’s watch cycle is much shorter, with the Vantage, they have ditched any kind of firmware improvement for watches that are still in their warranty period.

    The grass is always greener. I just had a really good look at almost all other watches. I think the only watch that might offer me everything from a software side is possibly a Garmin 935/Fenix5 although they have their issues too. But the Suunto Spartan can do much of what I need now and I think the Suunto App and partner integration (import and export) could actually get me to a point that I am completely happy.

    Technology with watches is moving so fast - if someone like Samsung or Wear OS could get their act together with a proper Sports Watch, the landscape would change. Garmin watches could go the same way as their GPS devices did. These watches have turned into disposable play things, much like mobile phones have become.



  • @jthomi said in leaving:

    @karel-louda
    I hope you find all what you want with those other watches, and maybe in the future we might welcome you here again! Till then, have fun and stay healthy! ☺

    I personally feel, that Suunto employees don’t listen to feedback. Nothing changes. Only beautiful words, but nothing concrete ever happens. I really don’t want to leave Suunto, but waiting for half a year for a response I placed on the website, makes me feel that you really dont care shit about customers. Thats not a good way of business, unless it is a pyramid scheme.


  • Moderator

    This says it all. You will need at least two fenix5+ watches:). BTW I don’t think @jthomi was being sarcastic but your post isn’t very helpful. Most of us here are looking to help.


  • Bronze Member

    @Brad_Olwin Yes 2 Fenixes 5Xplus are minimum, better would be 3, or 4. Also You make a fool of me;-)


  • Moderator

    I understand @karel-louda, and I know it doesn’t help, but sometimes patience is not infinite.

    Sorry @Brad_Olwin , but we need more than 100 Suunto 9, to see improvements in SA Android version.

    BR


  • Moderator

    Well, it wasn’t meant sarcastic. I really hope he gets what he needs, and sure you too. I am in no way related to Suunto, just helping here in this forum, so I don’t have any reason to be sarcastic or rude if anyone is “leaving”. In the end its just a sports watch.

    Where you find my comment being sarcastic?

    @estevez said in leaving:

    @jthomi I don´t like this kind of sarcastic comments, just because someone “leaves” suunto. I personally don´t trust suunto any more, and my other watch will be Polar / Garmin.


  • Moderator

    Well, I think you have a valid point here. Sure they listen, but the speed the feature we want are getting implemented take really long, but that also is explained here in some other posts. I am sorry you had negative experiences with Suunto, my experiences with the Suunto Service were good.

    What was the actual problem? Maybe we users have a solution for it?

    Again I am in no way personally linked to Suunto. I just have a Suunto watch, and joined the beta program. Then shortly after that this forum and when they looked for moderators, I sent my application here, and was picked.
    Here to help other users, thats all.

    @juhadisti said in leaving:

    @jthomi said in leaving:

    @karel-louda
    I hope you find all what you want with those other watches, and maybe in the future we might welcome you here again! Till then, have fun and stay healthy! ☺

    I personally feel, that Suunto employees don’t listen to feedback. Nothing changes. Only beautiful words, but nothing concrete ever happens. I really don’t want to leave Suunto, but waiting for half a year for a response I placed on the website, makes me feel that you really dont care shit about customers. Thats not a good way of business, unless it is a pyramid scheme.


  • Moderator

    @sartoric well Farmin connect is quite good web interface and customizable for your taste what info you want to see. Without web interface only fitness stuff can live, but serious sport guys can’t 😉
    P.S. Fenix 2 still syncs with their web…


Log in to reply