Votes do matter! - Raise your voice - movecount.com after summer 2020
-
When you are choosing between Garmin\Polar\Suunto\Xiaomi etc - you are also choosing a platform to run your watches. And cost of this platform already included into price watch.
For me it is doesn’t matter how platform may be named but I definitely want to have all existing capabilities on new platform. If Suunto want to close movescount it has to provide comparable alternative (doesn’t matter it is 3rd party solution or own). Suunto App is still far away from competitive tool. -
@Zdeněk-Hruška said in Votes do matter! - Raise your voice - movecount.com after summer 2020:
And option that somebody pays for Strava Premium/Trainingpeaks/Endomondo or some other service specialized for data analysis and doesn’t need the same provided by Suunto
good point, will try to add this to the existing poll if feasible
-
@Tobias-F said in Votes do matter! - Raise your voice - movecount.com after summer 2020:
listening to opinions here from the user in the forum/food for thought
In the last 20 years, I’ve been a member of several support forums and user communities like this one. Some of them featured executive managers, product developers and support personnel taking their personal time to answer usage questions and explain product decisions.
And of course every announcement of new product or service spawned a familiar firestorm of comments from dissatisfied users, who either did not find their favourite feature request included, or found that some of their favourite features were removed.
It was all the same each time: people vowing to sell all their gear and to never ever buy anything from that company, starting polls and votes and feature request threads on the forum, threatening class action and what not. Doesn’t it look familiar?
But if there is one single thing that I learned from all these past discussions, it would be as follows:
Vote with your money - it is the only vote that counts.
It’s that simple.
And this is how the employees in the know would explain it to us ordinary users. Votes, polls, feature requests and support inquiries are all fine, and of course all feedback would be considered. But that does not really influence principal product decisions. You cannot please everyone and include all the feature requests in the world. Designers and planners have to focus on features they think are relevant for their user base. And the only final judgement for their decisions would be product sales. Not angry forum posts or online petitions.
So again, here is one single most effective method to influence product decisions: vote with your money. Do not buy the product or service if it doesn’t offer good enough value for you.
Any other kind of feedback has diminishing chances of being seriously considered by the people in charge of product planning. This is just how things currently are in the corporate world.
-
@DmitryKo agree, ultimately this is the biggest leverage over such decision, poll above was more to get an grasp about the forum user standing on this option
-
@Zdeněk-Hruška said in Votes do matter! - Raise your voice - movecount.com after summer 2020:
And option that somebody pays for Strava Premium/Trainingpeaks/Endomondo or some other service specialized for data analysis and doesn’t need the same provided by Suunto?
Hi Zdeněk, good point, it seems in altering and adding a 4th poll option the poll tool resets the voting’s done so far down to zero, don’t want to let the 40 voters so far experienced that, let’s take your comment as 4th option here in the comment section and I will ad it manually into the overall summary, if anybody share same opinion remark it here below
-
I paid Suunto for 3 premium watches - at least $1500 total not counting multiple short living replacement belts for HR monitor. So my answer is no. I may not be so loyal in future.
-
@silentvoyager said in Votes do matter! - Raise your voice - movecount.com after summer 2020:
So my answer is no. I may not be so loyal in future.
understood, thanks for your input
-
What if Suunto provided software, or at least made protocols for managing settings and export/import capabilities for watches that are not going to be supported by new app, open source? Would users be willing to participate in some kind of campaign to raise money which would be awarded to someone who would make a functional local app for our devices? I guess people working on OpenAmbit project could do a lot more if they had source codes or protocols provided by Suunto and of course money.
I’d be glad to support people who would work on this. -
As an Ambit 2 user, I ultimately need Moveslink and Movescount to communicate with my watch to upload/download data, routes, changes of sport modes, customisation (applications, custom sport mode). This was part of the “contract” I entered into, and still is mentioned today when you look at Ambit 3 for example (tracking, training analysis, route planning).
I could start doing training analysis and route planning with a 3rd party open source (pc based) application, all be it as a web service.
But I still have to get the the data to and from that application (and I do not know if there is currently something where I can plan or upload routes & do training analysis at the same time).
Further more: The application should then support the upload to other social media account such as Strava, …I only learned about these development very recently after the e-mail of end of April.
How to stay updated and show Suunto we would really miss a Movescount(-like) based service? -
Also watch here in this forum for new updates from Suunto, their website also has the newest updates early.
You can write an E-mail to Suunto, you can post things on Twitter or Facebook, you can vote here for the web application as well. (See link in my post.)@Maarten-Thys said in Votes do matter! - Raise your voice - movecount.com after summer 2020:
I only learned about these development very recently after the e-mail of end of April.
How to stay updated and show Suunto we would really miss a Movescount(-like) based service? -
@Maarten-Thys And one more thing, posting the same post in various threads doesn’t make a difference.
You can be sure your voice is heard.
There will be more news and updates coming in May, so hopefully all your questions and concerns will be addressed. -
The competitors offer the same services, but for free. Why should we pay for the service? additional features? best performance?
-
@jthomi Thanks for the info, and sorry for that. With the amount of post, random venting, … it wasn’t really clear where to look or now where my vote would be heard; I can’t really believe the vote is “only” up to 450+ and not 1000+.
A few reasons could be:- people don’t know where to go
- they just put +1 at the bottom but don’t go to the top of the thread to vote
- they have given up (I hope not)
- or are there really not that much concerned Suunto users out there?
But I understood May should bring more clarity, certainly for pre-Ambit 3 users as myself.
-
@Maarten-Thys Hopefully May will bring some more clarity, yes.
I think you are right when people only put this +1 at the bottom, maybe we should give a FAQ where we explain how to vote for posts/threads. If it doesn’t exists already, have to look into it. -
Absolutely not!!! I paid over £2500 on Suunto products over time and the software should be included in the price of the product, otherwise a Suunto it’s no more than a Fitbit or other cheap Chinese crap that costs 5 times less.
If things keep going in this direction the only Suunto I’ll keep is the DX, for the rest Polar seems to be the favourite choice. -
@dsc1401 said in Votes do matter! - Raise your voice - movecount.com after summer 2020:
otherwise a Suunto it’s no more than a Fitbit or other cheap Chinese crap that costs 5 times less.
well … that’s a bit tough
-
If they get me some offline solution for messing with the ambit range I would pay.
No monthly annual fees for something that sometime can disappear, just like they wanted to do with movescount.
THey already have openambit, work with them and all get happy. -
hi didn’t you read the announcement? All devices will still be able to sync via cable
