Votes do matter! - Raise your voice - movecount.com after summer 2020
If Suunto would continue movescount.com (the web frontend aka big screen) as paid service in summer 2020 would you be willing to pay for such offering or?
ps: not an official Suunto position/poll, listening to opinions here from the user in the forum/food for thought
@Tobias-F Hello Tobias. And option that somebody pays for Strava Premium/Trainingpeaks/Endomondo or some other service specialized for data analysis and doesn’t need the same provided by Suunto?
I like movescount and I would like if it stayed but on the other hand I haven’t used it for data analysis for some time. Me personally I would like if Suunto focused more on making great reliable watch with stable firmware. I think it’s not so easy to develop and maintain good data analysis tool. And why should they invest so much resources into something where there are other companies with services which will always be better?
I agree there probably should be some PC platform where we could modify are watches, plan are routes, workouts etc and do some basic analysis. But if I want really deep analysis there are available tools for that and some of them are for free. I hope it does make some sense
When you are choosing between Garmin\Polar\Suunto\Xiaomi etc - you are also choosing a platform to run your watches. And cost of this platform already included into price watch.
For me it is doesn’t matter how platform may be named but I definitely want to have all existing capabilities on new platform. If Suunto want to close movescount it has to provide comparable alternative (doesn’t matter it is 3rd party solution or own). Suunto App is still far away from competitive tool.
And option that somebody pays for Strava Premium/Trainingpeaks/Endomondo or some other service specialized for data analysis and doesn’t need the same provided by Suunto
good point, will try to add this to the existing poll if feasible
@Tobias-F said in Votes do matter! - Raise your voice - movecount.com after summer 2020:
listening to opinions here from the user in the forum/food for thought
In the last 20 years, I’ve been a member of several support forums and user communities like this one. Some of them featured executive managers, product developers and support personnel taking their personal time to answer usage questions and explain product decisions.
And of course every announcement of new product or service spawned a familiar firestorm of comments from dissatisfied users, who either did not find their favourite feature request included, or found that some of their favourite features were removed.
It was all the same each time: people vowing to sell all their gear and to never ever buy anything from that company, starting polls and votes and feature request threads on the forum, threatening class action and what not. Doesn’t it look familiar?
But if there is one single thing that I learned from all these past discussions, it would be as follows:
Vote with your money - it is the only vote that counts.
It’s that simple.
And this is how the employees in the know would explain it to us ordinary users. Votes, polls, feature requests and support inquiries are all fine, and of course all feedback would be considered. But that does not really influence principal product decisions. You cannot please everyone and include all the feature requests in the world. Designers and planners have to focus on features they think are relevant for their user base. And the only final judgement for their decisions would be product sales. Not angry forum posts or online petitions.
So again, here is one single most effective method to influence product decisions: vote with your money. Do not buy the product or service if it doesn’t offer good enough value for you.
Any other kind of feedback has diminishing chances of being seriously considered by the people in charge of product planning. This is just how things currently are in the corporate world.
@DmitryKo agree, ultimately this is the biggest leverage over such decision, poll above was more to get an grasp about the forum user standing on this option
And option that somebody pays for Strava Premium/Trainingpeaks/Endomondo or some other service specialized for data analysis and doesn’t need the same provided by Suunto?
Hi Zdeněk, good point, it seems in altering and adding a 4th poll option the poll tool resets the voting’s done so far down to zero, don’t want to let the 40 voters so far experienced that, let’s take your comment as 4th option here in the comment section and I will ad it manually into the overall summary, if anybody share same opinion remark it here below
I paid Suunto for 3 premium watches - at least $1500 total not counting multiple short living replacement belts for HR monitor. So my answer is no. I may not be so loyal in future.
So my answer is no. I may not be so loyal in future.
understood, thanks for your input
Emir Karisik last edited by
What if Suunto provided software, or at least made protocols for managing settings and export/import capabilities for watches that are not going to be supported by new app, open source? Would users be willing to participate in some kind of campaign to raise money which would be awarded to someone who would make a functional local app for our devices? I guess people working on OpenAmbit project could do a lot more if they had source codes or protocols provided by Suunto and of course money.
I’d be glad to support people who would work on this.