Ambit 3 Sport



  • How will Ambit3 users be able to create and edit Sport Modes once Movescount is retired?

    When will the data from Movescount be migrated to the Suunto app?


  • Community Manager

    We are looking into providing sport mode customization and data tranfer will happen this spring



  • By ‘looking into’ do you mean it will be implemented at a later date or that it is under consideration?


  • Community Manager

    @Tom-Wilsher at the moment I cannot respond to this.
    It’s been 24h since the announcement so I cannot say something with confidence.

    What I can say with confidence that this feature is not declined.



  • @Dimitrios-Kanellopoulos
    and what about how to make interval training via Suunto app on my Ambit3 ? it seems that this functionnality is not actually available on the suunto app for Ambit3 right ?


  • Community Manager

    @Steph63 at the moment that is correct. That is why there is development to come and why >1.5y the minimum in regards to MC closing down



  • @Dimitrios-Kanellopoulos
    honestly, I’m sorry but it’s not professional to provide a new tool that is not able to replace the “older” one at less than 40% !!! and to keep them co-existing during 2 years !!
    I have installed Suunto app yesterday for my Ambit3, 10min after, I had to go back because I cannot doing anything with it !!


  • Community Manager

    @Steph63 Hi but did you want to announce this 3 months before closing and not give you the chance, like now to ask for what you need?

    We do not force you NOW to use the new app. You have 1.5 years and MORE to if you want contribute to ideas and switch whenever you want to



  • All Ambit 3 users need a way to put routes on their watches via the new app when Movescount closes. It’s very worrying that it is not clear whether we will be able to do this. These are expensive bits of kit and I really cannot afford to replace two Ambit 3 watches. @suunto-admin please clarify.


  • Community Manager

    @Tim-Shiles we will clarify in time. Again its not passed 24h already and the next step is to answer your questions.



  • We understand you dont have the information and cannot clarify. What is disturbing is the following:

    • That suunto clearly does not have a well thought out road map
    • Suunto has really low expectations of its user base
    • There must be something preventing the seemingly easy migration of code from one app to the other. (copyright? law suit?)
    • Suunto has a bad marketing plan. A huge percentage of its user base are angry and confused.

  • Moderator

    @Chris-Schulz said in Ambit 3 Sport:

    We understand you dont have the information and cannot clarify. What is disturbing is the following:

    • That suunto clearly does not have a well thought out road map
    • Suunto has really low expectations of its user base
    • There must be something preventing the seemingly easy migration of code from one app to the other. (copyright? law suit?)
    • Suunto has a bad marketing plan. A huge percentage of its user base are angry and confused.

    For #1: How do you know this? I don’t and neither does @Dimitrios-Kanellopoulos or he cannot say. This is pure speculation on your part because you have not seen it.

    #2: What do you mean low expectations?

    #3 There is 1.5y to implement features and functionality that the user base needs and wants. Suunto is listening…

    #4: I agree with the second part and I think they (Suunto) will be more forthcoming. For now all of your devices work and NOTHING has changed except that you know Movescount is going to be shut down…that is it. In that time all major sports watch manufacturers will have new devices. There are multiple ways to aid users of legacy devices.



  • I’d say that sending your community manager out to the wolves with no better response plan than “It’s only been 24 hours” indicates a pretty clear lack of road map.

    If “a huge percentage of [Suunto’s] user base are angry and confused”—and you admit that they are—I’m not sure how you can also say their approach hasn’t been terrible.

    As someone who works in marketing (albeit on the techier side of things), I feel confident saying a sweeping announcement of product obsolescence with no details about implementation is a terrible way for Suunto to “listen” to its user base.



  • @Brad_Olwin said in Ambit 3 Sport:

    In that time all major sports watch manufacturers will have new devices. There are multiple ways to aid users of legacy devices.

    is Garmin disconnect ‘old’ forerunner user from Garmin Connect?
    Is Polar disconnect V800, M400 or A300 users from Polar flow or didn’t migrate them from Polar personal trainer?

    quite strange analogy you are drawing here to what Suunto is doing right now…


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