Important news concerning our digital services
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@Zdeněk-Hruška that’s good news, thank you!
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@Zdeněk-Hruška I complained many times. Because of the touch screen Suunto decided that only 3 buttons are enough, and that causes usability issues and limits functionality. One example is inability to activate backlight when touch is disabled (it is disabled during an activity by default on S9). I would strongly prefer 5 buttons to touch sensitive screen which I think is a gimmick.
And this seems to be the new trend. Instead of adding really useful core features Suunto invested heavily in gimmick features that appeal to a different segment of users (casual fitness crowd) but don’t likely sell more Suunto watches because there are plenty of competitor watches that are less expensive and more feature rich.
I think Suunto would be more successful if they stayed focused on their niche and invested only in core features that appeal to typical Suunto users - trail and ultra runners, hikers, mount bikers, climbers, backcountry skiers, etc.
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@silentvoyager You can enable backlight by holding a tiny bit the middle button even if touch is off or hold longer the lower button.
However, I bet you saw the watch had 3 buttons before you bought it (plus a touchscreen).
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@Dimitrios-Kanellopoulos, yes you mentioned that already. That is too subtle and I can’t do that when running. I started toggling the backlight via the menu instead. But that isn’t the point.
The view button is also gone, and I think it was quite functional on Ambit. The lack of the view button may be the reason why Suunto didn’t implement waypoint details view on Spartan and S9. I don’t see any other reason because it already has a very similar UI for POI navigation.
Honestly I didn’t pay much attention to having only 3 buttons when buying S9. I didn’t realize I was really missing the extra buttons until I used the watch for a few weeks.
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@silentvoyager
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@silentvoyager I know I also think that the touchscreen is there just because it’s cool and it has almost no added value for users (I use it to scroll through menu but sometimes I use buttons as well and unfortunately it’s usually even faster than touch).
However I don’t mind it. I think Suunto balanced touch/button controls quite well. It would be better if there was a possibility to turn the touchscreen completely off for those cases when you are somewhere outside especially in rainy conditions when the touch becomes an issue.
And the backlight - I think it would be awesome if there was some faster way how to turn it on/off even in toggle mode. Something like long middle button press and you could choose if you want to access options or to turn on the light. Something similar like they did with the buttons luck (if you hold the lower button for longer time).
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@silentvoyager said in Important news concerning our digital services:
@Zdeněk-Hruška
I think Suunto would be more successful if they stayed focused on their niche and invested only in core features that appeal to typical Suunto users - trail and ultra runners, hikers, mount bikers, climbers, backcountry skiers, etc.Fully agree! I think SUUNTO is moving to a new niche (and Garmin must be very happy with that as Fenix covers almost everything we had in Ambits)
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@Zdeněk-Hruška An easy solution would be to reorder the context menu so that most recently used actions, like toggling the backlight, bubble to the top. The watch would adapt to what I do the most. Suunto already does that with the sport modes.
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good idea
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Some days ago I received an email about the transition from MovesCount to SuuntoApp.
I am a owner of a SUUNTO AMBIT and I feel great with MovesCoun,t for the possibility to download workouts, outings in the mountains and so on, and to execute custom settings on the watch. From what I read, however, my product is not compatible with the new SuuntoApp. This is almost unbelievable.
Does this mean that from 2020, when the Movescount portal will be closed, will I no longer be able to download workouts or make settings on the watch?
I hope it is not so because it would be really serious and it would mean that my SUUNTO AMBIT becomes unusable.
I hope Suunto will find a suitable solution for products that are no longer in production, that have a few more years but that still wonderfully work, like my AMBIT. After all, to buy the SUUNTO AMBIT it was not a small investment of money and knowing that it becomes useless after not so many years leaves perplexed, and pushes me to look for alternative future brands. It would be a pity. -
I own a SSU and an ambit3. I am sure that suunto will allow us to use the ambit even after the summer of 2020. If it is true that Suunto is listening (and it is), I am CERTAIN that it will be so. Btw it is only the opinion of a simple user.
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@Saketo-Nemo said in Important news concerning our digital services:
I own a SSU and an ambit3. I am sure that suunto will allow us to use the ambit even after the summer of 2020. If it is true that Suunto is listening (and it is), I am CERTAIN that it will be so. Btw it is only the opinion of a simple user.
If it’s only an opinion, then you can not be certain, don´t you?
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@tefteulf said in Important news concerning our digital services:
If you look at the finance situation of the Suunto company its quite understandable that something must be done! The recepie: downsize and refine and streamline!
Well, I am an amateur in financial matters (and I don´t know numbers prior to 2014, and I can´t compare it to Polar / Garmin) - do you think it is too bad (in long term perspective)? I mean it would be better to have Suunto app with less functions, than Suunto in bankruptcy and no app… I don´t know how this scenario could be real. However in this case I do not know (as customer) if Suunto is perspective for me (no profit, no resources, no development, etc.). But as I have mentioned - I have no idea about corporate financial matters, and of course I have no insider info. So I would be grateful if someone could give me some brief comment on this. Thanks.
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@Luis-Andés-Olmedo
Of course and it is not a requirement to agree with me. Suunto is very serious for me and I do not think they will leave such an important slice of their customers angry -
@Saketo-Nemo said in Important news concerning our digital services:
@Luis-Andés-Olmedo
Of course and it is not a requirement to agree with me. Suunto is very serious for me and I do not think they will leave such an important slice of their customers angryI hope you are right!
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Let’s make things clear, if Suunto stops supporting its hardware (that might be too reliable for investors looking for easy money) by killing its software, it will lose a lot of customers (I just bought a Spartan to my wife, because I was very happy with the reliability of my Ambit 1, it might well be my last Suunto purchase). I will also join any class action that might sue them in France (planned obsolescence is illegal here). It’s not because our watches need a cable to be synchonized and programed that they are not functionnal!
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@misterdangerpants said in Important news concerning our digital services:
Hello everyone! First time posting here as I literally just purchased an Ambit3 Run directly from Suunto last week. It is scheduled to arrive tomorrow. I spent a few months researching GPS watches and am somewhat bewildered with this news. I really never used with Movescount or the Suunto app but have to say I like having a web browser-based app. I’m currently using Garmin Connect for my Vivoactive 1, and sometimes my trusty 2007 Forerunner 305.
Okay, so I really don’t use as much data as most here, all I want it to see my distance, time and pace/moving pace. I could deal with only have a smartphone app as this is pretty basic data. Will the Suunto app provide this basic information?
I really want to keep the Ambit3 Run, but am a little afraid with reading all of these threads. My second choice was the Polar 430 and am debating just returning the Ambit3 Run when it arrives tomorrow and just getting that. I also toyed with the idea of having a new battery put in my 305, but it’s $99 and the Ambit3 Run was only $149 which is such a bargain for such an amazing watch!
Keep it! The hardware in that watch is second to only maybe the A3 Peak. If accurate tracking and durability is what you’re after, you made the right choice.
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@stromdiddily said in Important news concerning our digital services:
@misterdangerpants said in Important news concerning our digital services:
Hello everyone! First time posting here as I literally just purchased an Ambit3 Run directly from Suunto last week. It is scheduled to arrive tomorrow. I spent a few months researching GPS watches and am somewhat bewildered with this news. I really never used with Movescount or the Suunto app but have to say I like having a web browser-based app. I’m currently using Garmin Connect for my Vivoactive 1, and sometimes my trusty 2007 Forerunner 305.
Okay, so I really don’t use as much data as most here, all I want it to see my distance, time and pace/moving pace. I could deal with only have a smartphone app as this is pretty basic data. Will the Suunto app provide this basic information?
I really want to keep the Ambit3 Run, but am a little afraid with reading all of these threads. My second choice was the Polar 430 and am debating just returning the Ambit3 Run when it arrives tomorrow and just getting that. I also toyed with the idea of having a new battery put in my 305, but it’s $99 and the Ambit3 Run was only $149 which is such a bargain for such an amazing watch!
Keep it! The hardware in that watch is second to only maybe the A3 Peak. If accurate tracking and durability is what you’re after, you made the right choice.
It would be awesome to know if the A3 series will keep all functionality after the transiction (apps included). My A2 Sapphire seems to be slowly diying, and wouldn’t matter to replaced it with an A3 Peak Sapphire. Would glad prefer it to a Amazfit or some fenix, in the same price level.
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Anone here who can help me:
I exported all my moves to .fit files. After importing them to GoldenCheetah, I saw that in my skimo data the elevation, heartrate and speed data have a lot of 0s. In running or biking data sets everything is fine.
Even looking into the skimo graphs at Sportstracker shows a lot of 0s. Any hints for the reason and how to handle this?Some more experience with Suunto:
I exported the moves (> 800) from movescount as discribed in the announcement (Settings > Export > Download all your data).
I expected some action in the background, perhaps waiting for a few minutes. But I got the hint, that I’ll receive a download link within the next 30 days. A max. of 30 days to export the data? Did they hire some workers in a low-wage country to export each move manually? No automatic data export? I operate an application which builds software bundles out of more than 3600 artefacts, summing up in > 10GB in total, and it takes about an hour. After about 36h I received the download link for a file of 65MB - what a joke.
I get more and more disappointed -
@stromdiddily said in Important news concerning our digital services:
@misterdangerpants said in Important news concerning our digital services:
Hello everyone! First time posting here as I literally just purchased an Ambit3 Run directly from Suunto last week. It is scheduled to arrive tomorrow. I spent a few months researching GPS watches and am somewhat bewildered with this news. I really never used with Movescount or the Suunto app but have to say I like having a web browser-based app. I’m currently using Garmin Connect for my Vivoactive 1, and sometimes my trusty 2007 Forerunner 305.
Okay, so I really don’t use as much data as most here, all I want it to see my distance, time and pace/moving pace. I could deal with only have a smartphone app as this is pretty basic data. Will the Suunto app provide this basic information?
I really want to keep the Ambit3 Run, but am a little afraid with reading all of these threads. My second choice was the Polar 430 and am debating just returning the Ambit3 Run when it arrives tomorrow and just getting that. I also toyed with the idea of having a new battery put in my 305, but it’s $99 and the Ambit3 Run was only $149 which is such a bargain for such an amazing watch!
Keep it! The hardware in that watch is second to only maybe the A3 Peak. If accurate tracking and durability is what you’re after, you made the right choice.
Seriously? I don’t know how you can recommend to someone right now that they keep a brand new Ambit3. There’s no such thing as “durability” when the company told everyone they won’t be supporting the product after summer of 2020…
@misterdangerpants , it really pains me to say it but I wouldn’t recommend buying one of the older generation Suuntos right now. If they release something that tells us they will be supporting these watches then it’s a different story.
This is coming from someone with multiple Ambit3 Peaks and I used to recommend them to literally everyone I ran with.
