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    Strava issues fixes

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager
      last edited by

      Some of the Strava issues that the Suunto App beta users are having should be now fixed.
      There is no update needed as this is a server side fix.

      • Fixed issues with Ambits and Traverse that could not send activities to Strava
      • Fixed missing HR data
      • Fixed laps and times

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      stromdiddilyS 1 Reply Last reply Reply Quote 9
      • stromdiddilyS Offline
        stromdiddily Gold Members @Dimitrios Kanellopoulos
        last edited by stromdiddily

        @Dimitrios-Kanellopoulos External heart rate data moved but it’s not correct 😞

        Screenshot_20181211-083329.png

        Screenshot_20181211-083349.png

        Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

        User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

        ? 1 Reply Last reply Reply Quote 0
        • ? Offline
          A Former User @stromdiddily
          last edited by A Former User

          @stromdiddily yes . Here too. HR basically a flat line. Edit: polar H10 here

          1 Reply Last reply Reply Quote 2
          • jwibergJ Offline
            jwiberg
            last edited by

            I tested and it was right for me with Polar H7 sensor.

            1 Reply Last reply Reply Quote 0
            • F Offline
              fleshymutant Silver Members
              last edited by

              I have a Polar H7 and this did not work for me. Flat line like others have reported.

              https://www.strava.com/activities/2012162754

              Suunto 9 Baro Titanium
              iOS 13.1

              1 Reply Last reply Reply Quote 0
              • suzzloS Offline
                suzzlo Moderator
                last edited by suzzlo

                Strange, today I do squash workout, with SSSW + Polar HR, and I have data

                Screenshot_20181211-215213.png

                Screenshot_20181211-215327.png

                https://app.suunto.com/move/suzzlo/5c100b05e883bf717250a2f0

                Suunto: Race, S9Peak, Spartan Sport Wrist
                Garmin: FR745, Edge 530
                SA topics:

                • Guides - https://forum.suunto.com/tags/guides
                1 Reply Last reply Reply Quote 0
                • F Offline
                  fleshymutant Silver Members
                  last edited by

                  Just to be clear my activity was with S9 baro, Polar H7, and Stryd power/footpod

                  Maybe this has to do with where this data is stored in the backend?

                  Suunto 9 Baro Titanium
                  iOS 13.1

                  1 Reply Last reply Reply Quote 0
                  • herlasH Offline
                    herlas Silver Members
                    last edited by

                    Did 8k run today and HR is there for me now, using polar H10

                    SRS Ti
                    A3P (drill mode for pool swimming 🤦🤷)
                    Galaxy Z Flip 3 / Galaxy S24+

                    1 Reply Last reply Reply Quote 0
                    • suzzloS Offline
                      suzzlo Moderator
                      last edited by suzzlo

                      Today Interval Running:

                      • SSSW (2.5.18)
                      • HR Polar H7
                        Screenshot_20181212-080447.png
                      • SA (Android 3.54.1)
                      • Stryd (1.1.8)

                      Strava: https://strava.app.link/zeKScDA6zS
                      SA: https://app.suunto.com/move/suzzlo/5c10b06c8bfe5d2476935292

                      HR is there

                      Screenshot_20181212-075946.png

                      Laps are there, and seems to be correct

                      Screenshot_20181212-080104.png

                      Suunto: Race, S9Peak, Spartan Sport Wrist
                      Garmin: FR745, Edge 530
                      SA topics:

                      • Guides - https://forum.suunto.com/tags/guides
                      1 Reply Last reply Reply Quote 0
                      • Zdeněk HruškaZ Offline
                        Zdeněk Hruška Bronze Member
                        last edited by

                        Flat line for me as well after today’s run. I am using Stryd if it has something to do with it.

                        suzzloS 1 Reply Last reply Reply Quote 0
                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager
                          last edited by

                          Keep the posts coming guys thanks

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          1 Reply Last reply Reply Quote 0
                          • suzzloS Offline
                            suzzlo Moderator @Zdeněk Hruška
                            last edited by

                            @Zdeněk-Hruška iOS or Android?

                            Suunto: Race, S9Peak, Spartan Sport Wrist
                            Garmin: FR745, Edge 530
                            SA topics:

                            • Guides - https://forum.suunto.com/tags/guides
                            Zdeněk HruškaZ 1 Reply Last reply Reply Quote 0
                            • Zdeněk HruškaZ Offline
                              Zdeněk Hruška Bronze Member @suzzlo
                              last edited by

                              @suzzlo iOS

                              suzzloS 1 Reply Last reply Reply Quote 0
                              • suzzloS Offline
                                suzzlo Moderator @Zdeněk Hruška
                                last edited by

                                @Zdeněk-Hruška @Dimitrios-Kanellopoulos could it be iOS vs Android problem?

                                Suunto: Race, S9Peak, Spartan Sport Wrist
                                Garmin: FR745, Edge 530
                                SA topics:

                                • Guides - https://forum.suunto.com/tags/guides
                                ? 1 Reply Last reply Reply Quote 0
                                • ? Offline
                                  A Former User @suzzlo
                                  last edited by

                                  @suzzlo My flat HR was produced from Android

                                  suzzloS 1 Reply Last reply Reply Quote 0
                                  • suzzloS Offline
                                    suzzlo Moderator @Guest
                                    last edited by

                                    @Yannis-Belouris After Dimitros message of “all issues corrected?”

                                    Suunto: Race, S9Peak, Spartan Sport Wrist
                                    Garmin: FR745, Edge 530
                                    SA topics:

                                    • Guides - https://forum.suunto.com/tags/guides
                                    ? 1 Reply Last reply Reply Quote 1
                                    • ? Offline
                                      A Former User @suzzlo
                                      last edited by A Former User

                                      @suzzlo Yes. Yesterday evening, well after Dimitrios post.
                                      Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
                                      EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
                                      Will make on with polar again in a few hours

                                      Zdeněk HruškaZ cosme.costaC 2 Replies Last reply Reply Quote 0
                                      • Zdeněk HruškaZ Offline
                                        Zdeněk Hruška Bronze Member @Guest
                                        last edited by

                                        @Yannis-Belouris My run was from this morning so I don’t know but will definitely try again. There is an average HR in Strava but the graph is still wrong

                                        1 Reply Last reply Reply Quote 0
                                        • cosme.costaC Offline
                                          cosme.costa @Guest
                                          last edited by

                                          @Yannis-Belouris said in Strava issues fixes:

                                          @suzzlo Yes. Yesterday evening, well after Dimitrios post.
                                          Was with polar H10 and Android. Will try now just on run of 700m with wrist HR and report back.
                                          EDIT: On my test run with wristHR all is well on Strava. Maybe the fix was not 100% up yesterday?
                                          Will make on with polar again in a few hours

                                          My run from this morning with Polar H10 is correct (values and graph) in Strava. Anyway I do not see why the brand of the belt could affect this issue, eventually is the watch who send the info to SA -> Strava and the info is in SA.

                                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                          • Dimitrios KanellopoulosD Offline
                                            Dimitrios Kanellopoulos Community Manager @cosme.costa
                                            last edited by

                                            @cosmecosta correct

                                            Community Manager / Admin @Suunto
                                            Creator of Quantified-Self.io
                                            youtube.com/c/dimitrioskanellopoulos
                                            https://instagram.com/dimitrioskanellopoulos
                                            https://www.strava.com/athletes/7586105

                                            1 Reply Last reply Reply Quote 1
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