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    Watch connection error in 6.10.7

    Scheduled Pinned Locked Moved Suunto app and other software services
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager
      last edited by

      force stop the app

      Community Manager / Admin @Suunto
      Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

      surfboomerangS 1 Reply Last reply Reply Quote 0
      • surfboomerangS Offline
        surfboomerang @Dimitrios Kanellopoulos
        last edited by

        @Dimitrios-Kanellopoulos Also tried that (incl clearing the cache) but the issue remained.
        I did receive a new Android update yesterday so hopefully that fixed the issue.

        Suunto Vertical Titanium Solar
        OnePlus Nord 4

        surfboomerangS 1 Reply Last reply Reply Quote 0
        • Inge NallssonI Offline
          Inge Nallsson
          last edited by

          The “Connection Error” message was literally the first thing I experienced after installing 6.10.7 the other day. Phone on Android 16. Stability of connection I can’t vouch for since I only boot up the Race S watch when doing an exercise, leave phone at home, and sync afterwards before turning watch off.

          Ah, yes, @dimitrios-kanellopoulos killing the app when seeing the “Connection Error” message was how I resolved the problem the inaugural time…

          Suunto Race S

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          • surfboomerangS Offline
            surfboomerang @surfboomerang
            last edited by

            surfboomerang said:

            @Dimitrios-Kanellopoulos Also tried that (incl clearing the cache) but the issue remained.
            I did receive a new Android update yesterday so hopefully that fixed the issue.

            Unfortunately the watch was disconnected again after the Android update.

            1000017280.jpg

            Suunto Vertical Titanium Solar
            OnePlus Nord 4

            GiPFELKiNDG 1 Reply Last reply Reply Quote 0
            • VoiGASV Offline
              VoiGAS Gold Members
              last edited by VoiGAS

              I have the same message for SV1 and RaceS. Fortunately a button push (on the watch) triggers the sync then

              Edit: Also Android with latest App version


              Race S
              Vertical Titanium Solar
              Ambit3 Vertical

              GiPFELKiNDG 1 Reply Last reply Reply Quote 0
              • GiPFELKiNDG Offline
                GiPFELKiND Silver Members @VoiGAS
                last edited by

                @VoiGAS same here

                If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto Ambit 3 Peak , D9, Vertical Ti, Race , RaceS Courtney, Race 2, Vertical 2, SA (Beta) Android Insta: @gipfelkind

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                • GiPFELKiNDG Offline
                  GiPFELKiND Silver Members @surfboomerang
                  last edited by

                  @surfboomerang same here

                  If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto Ambit 3 Peak , D9, Vertical Ti, Race , RaceS Courtney, Race 2, Vertical 2, SA (Beta) Android Insta: @gipfelkind

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                  • surfboomerangS surfboomerang referenced this topic
                  • surfboomerangS Offline
                    surfboomerang
                    last edited by

                    It seems to happen when the watch is out of the phone’s bluetooth range for a while

                    Suunto Vertical Titanium Solar
                    OnePlus Nord 4

                    T 1 Reply Last reply Reply Quote 0
                    • T Offline
                      tomahawk5000 @surfboomerang
                      last edited by

                      @surfboomerang vertical 2
                      Same issue, after whole night laying on the table

                      Kind regards,
                      Tomek

                      Suunto 9 baro -> Vertical 2

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                      • PavlasP Offline
                        Pavlas
                        last edited by

                        Same here…

                        🔺Vertical All Black

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                        Ambit3 Peak Sapphire
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