Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Watch connection error in 6.10.7

    Scheduled Pinned Locked Moved Suunto app and other software services
    14 Posts 10 Posters 530 Views 9 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • J Offline
      JuanPh Bronze Member
      last edited by

      I connect my watch only to synchronise activities and the connection is not smooth since a couple of week. I have an error and need to try several times before connection is established and synchronisation can start.

      1 Reply Last reply Reply Quote 0
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager
        last edited by

        force stop the app

        Community Manager / Admin @Suunto
        Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

        surfboomerangS 1 Reply Last reply Reply Quote 0
        • surfboomerangS Offline
          surfboomerang @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos Also tried that (incl clearing the cache) but the issue remained.
          I did receive a new Android update yesterday so hopefully that fixed the issue.

          Suunto Vertical Titanium Solar
          OnePlus Nord 4

          surfboomerangS 1 Reply Last reply Reply Quote 0
          • Inge NallssonI Offline
            Inge Nallsson
            last edited by

            The “Connection Error” message was literally the first thing I experienced after installing 6.10.7 the other day. Phone on Android 16. Stability of connection I can’t vouch for since I only boot up the Race S watch when doing an exercise, leave phone at home, and sync afterwards before turning watch off.

            Ah, yes, @dimitrios-kanellopoulos killing the app when seeing the “Connection Error” message was how I resolved the problem the inaugural time…

            Suunto Race S

            1 Reply Last reply Reply Quote 0
            • surfboomerangS Offline
              surfboomerang @surfboomerang
              last edited by

              surfboomerang said:

              @Dimitrios-Kanellopoulos Also tried that (incl clearing the cache) but the issue remained.
              I did receive a new Android update yesterday so hopefully that fixed the issue.

              Unfortunately the watch was disconnected again after the Android update.

              1000017280.jpg

              Suunto Vertical Titanium Solar
              OnePlus Nord 4

              GiPFELKiNDG 1 Reply Last reply Reply Quote 0
              • VoiGASV Offline
                VoiGAS Gold Members
                last edited by VoiGAS

                I have the same message for SV1 and RaceS. Fortunately a button push (on the watch) triggers the sync then

                Edit: Also Android with latest App version


                Race S
                Vertical Titanium Solar
                Ambit3 Vertical

                GiPFELKiNDG 1 Reply Last reply Reply Quote 0
                • GiPFELKiNDG Online
                  GiPFELKiND Silver Members @VoiGAS
                  last edited by

                  @VoiGAS same here

                  If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto Ambit 3 Peak , D9, Vertical Ti, Race , RaceS Courtney, Race 2, Vertical 2, SA (Beta) Android Insta: @gipfelkind

                  1 Reply Last reply Reply Quote 0
                  • GiPFELKiNDG Online
                    GiPFELKiND Silver Members @surfboomerang
                    last edited by

                    @surfboomerang same here

                    If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto Ambit 3 Peak , D9, Vertical Ti, Race , RaceS Courtney, Race 2, Vertical 2, SA (Beta) Android Insta: @gipfelkind

                    1 Reply Last reply Reply Quote 0
                    • surfboomerangS surfboomerang referenced this topic
                    • surfboomerangS Offline
                      surfboomerang
                      last edited by

                      It seems to happen when the watch is out of the phone’s bluetooth range for a while

                      Suunto Vertical Titanium Solar
                      OnePlus Nord 4

                      T 1 Reply Last reply Reply Quote 0
                      • T Offline
                        tomahawk5000 @surfboomerang
                        last edited by

                        @surfboomerang vertical 2
                        Same issue, after whole night laying on the table

                        Kind regards,
                        Tomek

                        Suunto 9 baro -> Vertical 2

                        1 Reply Last reply Reply Quote 1
                        • PavlasP Offline
                          Pavlas
                          last edited by

                          Same here…

                          🔺Vertical All Black

                          ex:
                          Ambit2 Black
                          Ambit3 Peak Sapphire
                          Spartan Ultra Stealth Titanium
                          S9B All Black
                          Ocean All Black (for testing only)
                          >>> YouTube Channel <<<

                          1 Reply Last reply Reply Quote 0

                          Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                          Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                          With your input, this post could be even better 💗

                          Register Login
                          • First post
                            Last post

                          Suunto Terms | Privacy Policy