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    Watch connection error in 6.10.7

    Scheduled Pinned Locked Moved Suunto app and other software services
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    • Francesco PaganoF Offline
      Francesco Pagano Silver Members Bronze Member
      last edited by

      I’m experiencing the same since I updated to 6.10.7 and maybe even the previous version. Android 16

      S9PP
      S5

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      • J Offline
        JuanPh Bronze Member
        last edited by

        I connect my watch only to synchronise activities and the connection is not smooth since a couple of week. I have an error and need to try several times before connection is established and synchronisation can start.

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        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager
          last edited by

          force stop the app

          Community Manager / Admin @Suunto
          Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

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          • surfboomerangS Offline
            surfboomerang @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos Also tried that (incl clearing the cache) but the issue remained.
            I did receive a new Android update yesterday so hopefully that fixed the issue.

            Suunto Vertical Titanium Solar
            OnePlus Nord 4

            surfboomerangS 1 Reply Last reply Reply Quote 0
            • Inge NallssonI Offline
              Inge Nallsson
              last edited by

              The “Connection Error” message was literally the first thing I experienced after installing 6.10.7 the other day. Phone on Android 16. Stability of connection I can’t vouch for since I only boot up the Race S watch when doing an exercise, leave phone at home, and sync afterwards before turning watch off.

              Ah, yes, @dimitrios-kanellopoulos killing the app when seeing the “Connection Error” message was how I resolved the problem the inaugural time…

              Suunto Race S

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              • surfboomerangS Offline
                surfboomerang @surfboomerang
                last edited by

                surfboomerang said:

                @Dimitrios-Kanellopoulos Also tried that (incl clearing the cache) but the issue remained.
                I did receive a new Android update yesterday so hopefully that fixed the issue.

                Unfortunately the watch was disconnected again after the Android update.

                1000017280.jpg

                Suunto Vertical Titanium Solar
                OnePlus Nord 4

                GiPFELKiNDG 1 Reply Last reply Reply Quote 0
                • VoiGASV Offline
                  VoiGAS Gold Members
                  last edited by VoiGAS

                  I have the same message for SV1 and RaceS. Fortunately a button push (on the watch) triggers the sync then

                  Edit: Also Android with latest App version


                  Race S
                  Vertical Titanium Solar
                  Ambit3 Vertical

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                  • GiPFELKiNDG Offline
                    GiPFELKiND Silver Members @VoiGAS
                    last edited by

                    @VoiGAS same here

                    If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto Ambit 3 Peak , D9, Vertical Ti, Race , RaceS Courtney, Race 2, Vertical 2, SA (Beta) Android Insta: @gipfelkind

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                    • GiPFELKiNDG Offline
                      GiPFELKiND Silver Members @surfboomerang
                      last edited by

                      @surfboomerang same here

                      If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto Ambit 3 Peak , D9, Vertical Ti, Race , RaceS Courtney, Race 2, Vertical 2, SA (Beta) Android Insta: @gipfelkind

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                      • surfboomerangS surfboomerang referenced this topic
                      • surfboomerangS Offline
                        surfboomerang
                        last edited by

                        It seems to happen when the watch is out of the phone’s bluetooth range for a while

                        Suunto Vertical Titanium Solar
                        OnePlus Nord 4

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