"Raise to Wake" not working properly during activities
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@jjpaz Yes, some of us have reported similar odd behavior related to the backlight across multiple watch models on the 2.50.26 thread (here, here, and here). The trigger seems to be entering the activity start screen. And you are correct that it doesn’t seem to happen every time, but maybe 50-80% of the time the backlight function changes without warning.
The only solution we’ve found is to reset your backlight settings in the watch’s main menu (turn them on and then off again).
The bug has not been confirmed by Suunto yet, but it appears to affect quite a few of us, and maybe more that haven’t noticed it yet. I would imagine this will require a hotfix as it will cause severe battery drain for those who do not notice that the backlight (MIP) or screen remains active when it should not.
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I had that same issue with my Race and Race 2 several times (and that is also the reason why I returned to MIP Suunto Vertical).
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@jjpaz I experienced this with my Race 2 for the first time today. I was about 14km into a trail run when it started happening - after a raise to wake the display would remain on for about 2 minutes after my arm going down. This sequence occurred 3 or 4 times, until I briefly manually paused and then resumed the activity - in my case that resulted in return to normal display behaviour once again.
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@jjpaz I need to join to the discussion because I am experiencing the same issue on my Race 2. The watch was functioning well (not counting sync discrepancy vs. app) but since the last update raise to wake is not working properly during activities. I have to press a button to wake it up, then it’s ok for a few minutes and then it stops working. I noticed it only because I was following a route and it was always black even though I raised my arm and I couldn’t see anything. I am a bit irritated now.
There is also an another problem, and this is persistent since the watch was released, notifications during activities “stick” and don’t disappear by themselves, I need to physically push the crown to close them. This is irritating as well.
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@OutdoorMan Set the aod in your activitie.
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@Sportsfreund there is no AOD setting in my activity. Also sometimes it works, sometimes it doesn’t. Nothing to do with a setting in my opinion.
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@OutdoorMan ativität-> trainingsoptionen-> Anzeige->Display an.
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Tested two more days, after sof-resseting watch.
Behavior is still there. Update: when watch shows Autolap info (and screens turns on), after 8 seconds screen is turned off ok, althoug it was on previously for several minutes. So it seems that, in every autolap, screen power off is forced and then the loop starts again. Between laps you can go with screen on (doesn’t go off) until Autolaps appears in screen. -
D duffman19 referenced this topic
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@jjpaz Got the Race 2 very recently and I was a bit surprised that the raise to wake basically is not working. The watch stays in the same brightness throughout the activity. I compare this to the Ocean that goes in sort of low light mode then you raise to wake and it turns on
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@EzioAuditore said in "Raise to Wake" not working properly during activities:
@jjpaz Got the Race 2 very recently and I was a bit surprised that the raise to wake basically is not working. The watch stays in the same brightness throughout the activity. I compare this to the Ocean that goes in sort of low light mode then you raise to wake and it turns on
Out of activity Raise and Wake works perfect. Also, during activity, if you pause, it works perfectly. You resume activity and again, screen stays on during all activity (draining battery and increasing burnout risk).
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@jjpaz yes I was referring to activity raise to wake. On the Ocean when not raised it goes to low light mode and then medium brightness when raised. Isn’t this the expected behavior even of the Race 2? If not then the setting raise to wake should be removed and aod too
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@EzioAuditore said in "Raise to Wake" not working properly during activities:
@jjpaz yes I was referring to activity raise to wake. On the Ocean when not raised it goes to low light mode and then medium brightness when raised. Isn’t this the expected behavior even of the Race 2? If not then the setting raise to wake should be removed and aod too
Yes. My Race S and Vertical work fine. Raise and screen on. Arm down and screen/backlight off. So only happen to me in Race 2.
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Perhaps downgrading the software to previous one will shed some light on the problem (talking about light…)
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J jjpaz referenced this topic
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A possible workaround: today, just before starting activity I’ve entered the screen options menu (preactivity conf menu), I’ve switched ON AOD, then I switched OFF and it seems Raise and Wake has worked OK during activity… Can you try?
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@jjpaz
Reply from the suunto chatIf Always-On Display is enabled during training, then:
The screen is on all the time
There is no slight attenuation
The backlight remains active so that the data is always readable
This is normal and regular behavior, not a mistake
Why is it done like that
During the lesson, the clock assumes that:
You often look at the screen,
Gestures and touches may not work (sweat, gloves, movement),
So the screen stays active without darkening.
At the same time:
Brightness is lower than the maximum,
Energy-saving backlight mode is used.
Vertical 2
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@tikgnd said in "Raise to Wake" not working properly during activities:
@jjpaz
Reply from the suunto chatIf Always-On Display is enabled during training, then:
The screen is on all the time
There is no slight attenuation
The backlight remains active so that the data is always readable
This is normal and regular behavior, not a mistake
Why is it done like that
During the lesson, the clock assumes that:
You often look at the screen,
Gestures and touches may not work (sweat, gloves, movement),
So the screen stays active without darkening.
At the same time:
Brightness is lower than the maximum,
Energy-saving backlight mode is used.
Yes, correct. But I don’t use AOD, I use Raise and wake (AOD off) and my problem is that screen remains on as if AOD was active, screen doesn’t go off. Before update that feature was working fine.
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@jjpaz said in "Raise to Wake" not working properly during activities:
A possible workaround: today, just before starting activity I’ve entered the screen options menu (preactivity conf menu), I’ve switched ON AOD, then I switched OFF and it seems Raise and Wake has worked OK during activity… Can you try?
This is the same workaround needed for MIP screens, except instead of AOD, you need to toggle the “Backlight” setting on and off to get things back to normal.
I really don’t understand why Suunto isn’t acknowledging this bug.
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@tikgnd said in "Raise to Wake" not working properly during activities:
Reply from the suunto chat
Reply to what query exactly?
In this case it is a useless generic reply that does not apply here. Adding more nonsense talking about non existent backlight.
