Alpine skiing downhill

espiadimonis

@MdzOtt , power off, power on.

Lazyjones

@espiadimonis Really annoying. For me it only worked first time daily, or first time after soft reset. Weird bug.

Egika

it’s reported.
I hope for a fix in the Q4 release too.

Turo Jantunen

@Egika Where you are able to see that there will be release in Q4 still?

mm_si

@Stoke80 same with my Vertical. Just returned from the Dolomites. Last year it worked perfect, this year zero info on display and zero downhill runs count…

Kaiphi

Thanks for the post, had same problem but forgot We were 4 suunto users (ocean, vertical 1 and 2x race s) and on day 1 everything worked. On the second day on the track we had the above problem with the ocean, Vertical 1 and one race s. What I think is that it has nothing to do with the model but with the software.

2b2bff

@Kaiphi Interesting to hear about the Ocean, as it is usually a bit behind software wise…

Kaiphi

@2b2bff I don’t think it has anything to do with the current firmware. In the past, this has already happened with bikepark mode. Egika know this to good

Lukas Rotrekl

@espiadimonis A I have the same problem on 9 Peak Pro, on last weekend I have “fixed” it by reset watch (in my case hold upper button for 12s).
I hope someone reported it to Suunto, I will do it too, Or is here enybody from Suunto, who will see it?
I am new on forum.

Egika

correct. We had a similar issue with downhill MTB.
I am not sure if it is the same underlying issue.
There will be a Q4 FW release - just not sure if it arrives in December or early January because of the holidays.

MdzOtt

I had this problem before (the first few alpine skiing days). I did power off/power on routine and it started working. I had 3 sessions this week (one full-ish day (5 h, 8000+ m vertical) and a couple short days (2-3 h)) and the problem has not reoccurred. The watch reports runs correctly (while in activity) and the SA reports the number of runs correctly. I didn’t touch the watch since the power off/on last week.
Btw. (And this is a completely different matter), the watch does not sync after a few sessions. I need to force stop the SA and then it works for a few days.

Kaiphi

Was back on the slopes today and it didn’t show me anything again. It is also annoying that the distance is then not displayed for the descents, but the one with lift

MdzOtt

@Kaiphi Try resetting the watch. I have a Race 2, so it is a different watch, but powering it off an on works.

Kaiphi

@MdzOtt Thanks for the tip. Is the first thing I do when something doesn’t work But it didn’t help

nseslija

@Kaiphi the watch needa to be restarted before every alpine ski activity. It worked on my Vertical.

MdzOtt

@nseslija Not necessarily before each activity. I had ~~three~~ four activities since i powered off and on, and all of them worked. I had a XC skiing between those and a bunch of indoor activities, as well. We’ll see how many I have to do before the the app croaks up. Recently, i check mid-day and after completing an activity to see if the app works, as i plan to send the logs, if it doesn’t. But so far, so good.

Turo Jantunen

Is this issue only with alpine skiing activity as I have done several xc ski activities and cycling activities and so far I have not rebooted watch ever.

Alonzo

@Turo-Jantunen I have the same with snowboarding and Race S. Will try to reboot the watches tomorrow…

MdzOtt

@Turo-Jantunen I did not notice any issues with cycling or XC skiing. Though, I have the watch for just under two months and did not manage to do much biking in November and December.

nseslija

@MdzOtt i need to reboot before every alpine skiing activity. No issues with other sport modes that I use.