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    Alpine skiing downhill

    Scheduled Pinned Locked Moved Suunto Race 2
    30 Posts 13 Posters 1.6k Views 12 Watching
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    • E Offline
      espiadimonis @Egika
      last edited by

      @Egika
      Tried again today. It didn’t work the first run (same as yesterday, no data on the display). I ended the exercise and reset (power off and power on again). I started the exercise again and… it worked as expected! Everything ok. I ended the exercise. I started a new exercise and… it didn’t work. Reset. I started a new exercise and worked as expected. So, i reset just before the exercise, everything works fine but if i not reset, it doesn’t work. I will send you my log. Thanks.

      MdzOttM 1 Reply Last reply Reply Quote 2
      • Twan LangeT Offline
        Twan Lange @Egika
        last edited by

        @Egika Hi there. Just wanted to get in touch to say this is a common issue, it seems. A few people close to me are currently on a skiing holiday with their original Vertical. All three of them are having the same issue with up-to-date software (v2.48.16.). Got any advice? Happy to provide more data if needed.

        1 Reply Last reply Reply Quote 0
        • MdzOttM Offline
          MdzOtt @espiadimonis
          last edited by

          @espiadimonis when you “reset”, did you use the “power off/power on” or soft reset (15 s press on the upper button)?

          R2
          S9 Baro
          SA on Android
          Ambit 3 Peak
          Ambit 2 Sapphire

          E 1 Reply Last reply Reply Quote 0
          • E Offline
            espiadimonis @MdzOtt
            last edited by

            @MdzOtt , power off, power on.

            1 Reply Last reply Reply Quote 0
            • LazyjonesL Offline
              Lazyjones @espiadimonis
              last edited by

              @espiadimonis Really annoying. For me it only worked first time daily, or first time after soft reset. Weird bug.

              1 Reply Last reply Reply Quote 0
              • EgikaE Offline
                Egika Platinum Member
                last edited by

                it’s reported.
                I hope for a fix in the Q4 release too.

                t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal, Race S All Black / Titanium Courtney, Run Lime

                Turo JantunenT 1 Reply Last reply Reply Quote 0
                • Turo JantunenT Offline
                  Turo Jantunen @Egika
                  last edited by

                  @Egika Where you are able to see that there will be release in Q4 still?

                  1 Reply Last reply Reply Quote 0
                  • M Offline
                    mm_si @Stoke80
                    last edited by

                    @Stoke80 same with my Vertical. Just returned from the Dolomites. Last year it worked perfect, this year zero info on display and zero downhill runs count…

                    1 Reply Last reply Reply Quote 0
                    • K Offline
                      Kaiphi
                      last edited by

                      Thanks for the post, had same problem but forgot 😊 We were 4 suunto users (ocean, vertical 1 and 2x race s) and on day 1 everything worked. On the second day on the track we had the above problem with the ocean, Vertical 1 and one race s. What I think is that it has nothing to do with the model but with the software.

                      Suunto 9 Peak Pro
                      Suunto Vertical Titanium Solar

                      2 1 Reply Last reply Reply Quote 0
                      • 2 Offline
                        2b2bff @Kaiphi
                        last edited by

                        @Kaiphi Interesting to hear about the Ocean, as it is usually a bit behind software wise…

                        Suunto Race S

                        K 1 Reply Last reply Reply Quote 0
                        • K Offline
                          Kaiphi @2b2bff
                          last edited by

                          @2b2bff I don’t think it has anything to do with the current firmware. In the past, this has already happened with bikepark mode. Egika know this to good 😉

                          Suunto 9 Peak Pro
                          Suunto Vertical Titanium Solar

                          1 Reply Last reply Reply Quote 0
                          • Lukas RotreklL Offline
                            Lukas Rotrekl @espiadimonis
                            last edited by

                            @espiadimonis A I have the same problem on 9 Peak Pro, on last weekend I have “fixed” it by reset watch (in my case hold upper button for 12s).
                            I hope someone reported it to Suunto, I will do it too, Or is here enybody from Suunto, who will see it?
                            I am new on forum.

                            1 Reply Last reply Reply Quote 0
                            • EgikaE Offline
                              Egika Platinum Member
                              last edited by

                              correct. We had a similar issue with downhill MTB.
                              I am not sure if it is the same underlying issue.
                              There will be a Q4 FW release - just not sure if it arrives in December or early January because of the holidays.

                              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal, Race S All Black / Titanium Courtney, Run Lime

                              1 Reply Last reply Reply Quote 0
                              • MdzOttM Offline
                                MdzOtt
                                last edited by

                                I had this problem before (the first few alpine skiing days). I did power off/power on routine and it started working. I had 3 sessions this week (one full-ish day (5 h, 8000+ m vertical) and a couple short days (2-3 h)) and the problem has not reoccurred. The watch reports runs correctly (while in activity) and the SA reports the number of runs correctly. I didn’t touch the watch since the power off/on last week.
                                Btw. (And this is a completely different matter), the watch does not sync after a few sessions. I need to force stop the SA and then it works for a few days.

                                R2
                                S9 Baro
                                SA on Android
                                Ambit 3 Peak
                                Ambit 2 Sapphire

                                1 Reply Last reply Reply Quote 0
                                • K Offline
                                  Kaiphi
                                  last edited by

                                  Was back on the slopes today and it didn’t show me anything again. It is also annoying that the distance is then not displayed for the descents, but the one with lift

                                  Suunto 9 Peak Pro
                                  Suunto Vertical Titanium Solar

                                  MdzOttM 1 Reply Last reply Reply Quote 0
                                  • MdzOttM Offline
                                    MdzOtt @Kaiphi
                                    last edited by

                                    @Kaiphi Try resetting the watch. I have a Race 2, so it is a different watch, but powering it off an on works.

                                    R2
                                    S9 Baro
                                    SA on Android
                                    Ambit 3 Peak
                                    Ambit 2 Sapphire

                                    K 1 Reply Last reply Reply Quote 0
                                    • K Offline
                                      Kaiphi @MdzOtt
                                      last edited by

                                      @MdzOtt Thanks for the tip. Is the first thing I do when something doesn’t work 😉But it didn’t help

                                      Suunto 9 Peak Pro
                                      Suunto Vertical Titanium Solar

                                      N 1 Reply Last reply Reply Quote 0
                                      • N Offline
                                        nseslija Bronze Member @Kaiphi
                                        last edited by

                                        @Kaiphi the watch needa to be restarted before every alpine ski activity. It worked on my Vertical.

                                        Ambit 2S
                                        Ambit 3 Peak
                                        Suunto 9 baro
                                        Suunto Vertical Ti Solar

                                        MdzOttM 1 Reply Last reply Reply Quote 0
                                        • MdzOttM Offline
                                          MdzOtt @nseslija
                                          last edited by MdzOtt

                                          @nseslija Not necessarily before each activity. I had three four activities since i powered off and on, and all of them worked. I had a XC skiing between those and a bunch of indoor activities, as well. We’ll see how many I have to do before the the app croaks up. Recently, i check mid-day and after completing an activity to see if the app works, as i plan to send the logs, if it doesn’t. But so far, so good.

                                          R2
                                          S9 Baro
                                          SA on Android
                                          Ambit 3 Peak
                                          Ambit 2 Sapphire

                                          Turo JantunenT N 2 Replies Last reply Reply Quote 0
                                          • Turo JantunenT Offline
                                            Turo Jantunen @MdzOtt
                                            last edited by

                                            Is this issue only with alpine skiing activity as I have done several xc ski activities and cycling activities and so far I have not rebooted watch ever.

                                            A MdzOttM 2 Replies Last reply Reply Quote 0
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