Suunto 9 Peak Pro no watch faces on watch and in app

pilleus

I use this one on both watches. Since a long time. Never before the first crash on Suunto’s Plus side any issues. Since that moment again and again the reset to the standard watch face and no other watch faces on the watches. After some syncs the watch faces will be back, but all configuration is löst.

I resetted both watches to factory settings, no luck.

pilleus

Have I already told you what the 9PP did this morning? The daily watch face madness is going on.

pilleus

Okay, it was in the morning. Now I connected the Vertical to use it for cycling.

Suunto app decided to show the standard watch face during the first sync.

Suunto, I accept the challenge!

duffman19

@pavel.samokha Any updates on this? My watches (9PP and V1) are still affected and unable to load any SuuntoPlus watch faces.

Highlands

@duffman19 Same problem still persists on my V1.

Antanas V

@duffman19 Same problem still persists on my Race S.

duffman19

@pavel.samokha The latest watch update (2.50.26) has not solved this issue for me. I still cannot load SuuntoPlus watch faces on my 9PP and V1. Should we assume that anyone running outdated Suunto App software is out of luck?

pavel.samokha

@duffman19 sorry, I didn’t have time yet to take a look into this problem. I still plan to, but I can’t say when

duffman19

@pavel.samokha Thanks. I understand it probably only affects a small minority of users.

Markus Sonderegger

Same situation for me unfortunately. After updating to 2.50.26, watch faces still won’t load on my 9 Peak Pro. Nothing has changed on my end. At this point it’s getting a bit frustrating,