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    New update erase all watch data

    Scheduled Pinned Locked Moved Suunto Race
    10 Posts 4 Posters 354 Views 5 Watching
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    • deliu bD Offline
      deliu b
      last edited by

      With the latest update I lost all my custom sport and not only also the HRV data and other, POI and routes. Also the phone app doesn’t have any my routes.
      Suunto did it again.

      isaziI 1 Reply Last reply Reply Quote 0
      • isaziI Offline
        isazi Moderator @deliu b
        last edited by

        @deliu-b your routes are there, just enable localization. It will be fixed in the next app release.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        1 Reply Last reply Reply Quote 0
        • deliu bD Offline
          deliu b
          last edited by

          I am refering to my custom routes, that I have created and saved on my watch. These are no longer available on the app as custom specific routes for my hiking.

          isaziI 1 Reply Last reply Reply Quote 0
          • isaziI Offline
            isazi Moderator @deliu b
            last edited by

            @deliu-b I am referring to the same thing

            Watch: Suunto Vertical Ti

            Blog: isazi's home

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            • deliu bD Offline
              deliu b
              last edited by

              Hi,
              Ok then I will wait for the next phone app update. It seems that this is done based on region. I receive the notification, but on Google play is not ready yet.

              isaziI 1 Reply Last reply Reply Quote 1
              • isaziI Offline
                isazi Moderator @deliu b
                last edited by

                @deliu-b if you enable location permissions for the app you will see your routes already

                Watch: Suunto Vertical Ti

                Blog: isazi's home

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                • deliu bD Offline
                  deliu b
                  last edited by

                  Permission are already enabled. I have check. Nothing change.

                  M 1 Reply Last reply Reply Quote 0
                  • M Offline
                    maszop Bronze Member @deliu b
                    last edited by

                    @deliu-b In the location access settings there is an additional option “Use precise location”, which also needs to be enabled.

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                    • OllipolliO Offline
                      Ollipolli
                      last edited by

                      No, fine here

                      1 Reply Last reply Reply Quote 0
                      • deliu bD Offline
                        deliu b
                        last edited by

                        It is also this one enable.

                        1 Reply Last reply Reply Quote 0
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