Spartan Updates

[Andriy Zarteskyy]

@mbergi I am using SST

[Andriy Zarteskyy]

And BTW there is nothing to feel yet… hope the update comes soon

[mbergi]

@Andriy-Zarteskyy nobody knows…

[SlaSh]

@mbergi suunto knows

[ColdBeer]

Detected on last update, my two SSTs have an issue with battery indication. You could check on every moment: if it shows you got 70% battery and you connect it to be charged, that percentage changes immediately to any other number (40%), so if your watch shows 40% and you think you have enough battery for a short workout, you could be wrong and your watch will die during the workout because it was really on 15-20%. So definitely, SST -at least- shows a random battery state while not charging, and it’s just updated when you connect it to a power source.

So this forces users to have undesired battery drops, and to make charges when it could be not necessary, stressing the battery and reducing its life.

I’m starting to see battery life is shortening by the time, and in any moment this could be untenable, so I wish Suunto take note of this and:
1- Solve this through firmware upgrades ASAP (but after more than 6 months this pretends to be a dream)
2- Suunto extends the battery warranty for SSTs as far as we -users- can’t take the required cares to our watches’ batteries.

[Dimitrios Kanellopoulos]

@ColdBeer why don’t you write to them to get a replacement if you think that the battery is degraded …

[ColdBeer]

@Dimitrios-Kanellopoulos said in Spartan Updates:

@ColdBeer why don’t you write to them to get a replacement if you think that the battery is degraded …

Because it’s a firmware issue and while it’s not solved via software, I will damage the new battery again.

[dimangi]

@ColdBeer I have seen similar things with the Spartan Trainer. Not an issue yet, but the % changes quite a bit the second you connect it to a charger. Normally of course I have no clue of the battery level and charge it when I have the opportunity.

[Andriy Zarteskyy]

@ColdBeer
Had the same issue. It seems like just a bug in calculating numbers. For me it was like that:

1. Have 40%
2. connect to charger
3. It drops to 27%
4. Disconnect
5. Reboot
6. Still 40%

And after that the watch lasted around the time I expect for 40%.

Here is response from Suunto support:

Dear Andriy Zaretskyy,

Thank you for taking the time to read this message. We apologize that you are having issues with the battery.

1.Please kindly update the software by connecting Suuntolink, we believe that by updating your watch to the newest version (Spartan series watch: 2.0.42), all features and capabilities of the device is calibrated and is working to its full potential.

2.Reboot the watch: please press the upper right button for 15 seconds then release to check if it works.

---

If the issue persists, you may try the steps below to see if they work:
1.In Suuntolink, go to the options menu, select “Watches” and click “Reset all settings” .
2.In Movescount website, select your watch from “My watches” and click “Restore default values” button.

Hope this helps. Contact us anytime if you have other questions or concern.
Have a nice day.

[ColdBeer]

Thanks, @Andriy-Zarteskyy , but not of those steps solves the issue at all. It still remains there. The only difference is that mine (my TWO watches, both SST) has the same issue no matter what you do. In my case, if I connect at 40% and watch changes battery to 12% (this really happends), it does not come back to 40% even after reboot the watch.

I know this is not my issue, and I’m pretty sure it’s a SST general issue with this firmware, but I don’t see a solution and months pass…