And Suunto does it again: mid-activity crash on Suunto Race
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@sartoric said in And Suunto does it again: mid-activity crash on Suunto Race:
Are you using a custom sport activity or a default one ?
Just the defaults. I do not dare to do anything else.
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@Mattg576 said in And Suunto does it again: mid-activity crash on Suunto Race:
@wakarimasen I’ve only ever owned Suunto watches for training & as you can see from my signature that’s been a fair while now.
The Race is the first of them that I’ve worn 24/7 (20 months now) but I’ve never experienced a single crash on any of them
This is totally useful. Great addition to this discussion.
Do you want to exchange your Race with mine? Is that what you’re trying to tell me? -
@wakarimasen said in And Suunto does it again: mid-activity crash on Suunto Race:
By the way - I have no agenda here… I just thought that it’s easy for a new user to see such a topic and think that there’s an endemic problem. It’s an old cliche that most people comment to complain and few do so to celebrate, and I just wondered
I post my crashes here to inform Suunto and make them improve their product. Believe me, I would love nothing more than a device that does not crash.
I got my Race for almost 2 years now and experienced around 10 crashes with different firmware versions in total.
Whenever I sent my logs and inform about the crash I genuinely hope that some developers at Suunto get active and become better, more professional programmers. Because that’s their job. A crash always has a reason.
If there’s one thing I hate, it’s answers like “mine never crashed” or “it’s your fault”.
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@sky-runner said in And Suunto does it again: mid-activity crash on Suunto Race:
In all these watches there isn’t really an operating system in a common sense. There are no multiple processes. All of them run a single process. So if something happens, for example, in an S+ app, like division by zero, the whole thing goes down.
that’s fine, but it shouldn’t make OPs issue inevitable. one of the basic parts of embedded system design is to recover after a failure. eg, it can write activity data to a temporary file which it then deletes on activity completion. if it crashes beforehand, it checks for activity data on reboot and asks if you want to resume it.
in fact, AFAIK this is exactly how garmin works (someone in this thread confirms it), though I wouldn’t know as I’ve never had my garmins crash in 6 years… my suunto race S crashed twice in 30 days, once during an activity.
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@wakarimasen said in And Suunto does it again: mid-activity crash on Suunto Race:
By the way - I have no agenda here… I just thought that it’s easy for a new user to see such a topic and think that there’s an endemic problem.
And Suunto does it again: mid-activity crash on Suunto Race
Likewise no agenda here either.
Get over yourself pal…
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@Olaf-Gottschalk said in And Suunto does it again: mid-activity crash on Suunto Race:
If there’s one thing I hate, it’s answers like “mine never crashed” or “it’s your fault”.
Not really saying the first (although it’s true) and definitely not saying the second - even though it appears you would like that to be the case.
In fact, I’m more interested in understanding if your situation is an isolated instance against a backdrop of few similar failures. That would be interesting to other (and especially potential) users. In a way it might even help you too…or not, that’s fine as well.
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I have had several Suuntos and a Garmin bike computer. I only have had one crash mid activity with the S9B and two saving the activity in the S9B too in the five years that I’ve been using the watch. Now, in 1.5 years with the SV, zero crashes. With the Garmin 530, I had a crash every 10 rides aprox. now I own a Coros Dura and zero crashes so far.
@Olaf-Gottschalk If you have had so many crashes, 10 in two years are too much, in my opinion, and taking into account that seems that people do no have as many issues as you have I would tend to believe that or your hardware is not right and makes your watch crash or you use something around the watch that make it crash (magnets, etc…) or your case of use is what makes the watch crash and hasn’t been considered during the watch tests. In any case I think that Suunto should contact you to find the issue.
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@Olaf-Gottschalk 10 crashes in 2 years, that sounds horrible. Sounds like something is faulty and since uou mentioned different fw, most likely it is something with hardware. Or are you recording activity like 2-3 times a day everyday?
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@Olaf-Gottschalk I do not know if this is at all helpful but my experience with the Vertical was same as yours crash after crash. Even the replacement had the same. Got the Race (after no crash experience for a year with the FR965) and it was perfect - except on this one long run that I had snap to route but the GPS drift was so bad that the track at the end and all the notifications off track on track were pretty bad - resolved it with Hard reset.
And I also have the Ocean…. Not a single issue since day one: not a single crash, not a single GPS drift… stable like tank! -
Just checked SA, I have 422 activity record this year, walking, cycling and yoga mainly. No crashing.
I’d think 10 could possibly be something wrong with that particular watch.
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My watch (SV) sometimes crashes during activity. Several times a year. Always on the map screen.
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@Olaf-Gottschalk Same here today I just had another crash mid activity …
Since I had the watch I think I have had 5 crashes also on different firmwares… -
@wakarimasen since I had the watch I’m at 5 crashes so far every time I sent te logs to suunto. Today was just during a training, I was 1h30 in) but last time it was when I was running the Lee trail when I was already running for 3h… thank god then I noticed it quite quickly…
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Out of curiosity, what screen did this happen to you on? I’ve had several such restarts, always on the map screen.
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@maszop my only restart, yet happened on the ZoneSense screen or on the first screen of the buit-in basic profile.
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@maszop said in And Suunto does it again: mid-activity crash on Suunto Race:
Out of curiosity, what screen did this happen to you on? I’ve had several such restarts, always on the map screen.
When I was running the Lee trail it was on the maps screen. But this weekend when it happend I didn’t use a map it was just on normal screen for running.
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@Olaf-Gottschalk hearing too much ch about crashes lately
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Second crash today in about 1 year with the Race S. Crashes in the last 20 years with Garmin FR201, FR910xt, Huawei watch, Ambit3, Suunto5 and Suunto9P: Zero!
I don’t get that we are discussing about how many crashes per year are normal given this relation.
