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    Altitude Stays at 0

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • M Offline
      MarvinTheMartian
      last edited by MarvinTheMartian

      0_1539361656766_Screenshot_Suunto_App.png When I review any of my Training events, everything is being updated but Ascent, Ascent Duration, Descent, and Descent Duration which all show 0 and 00:00:00 respectively.
      Suunto 3 Fitness Copper
      Some help in correcting this would be greatly appreciated. I am using a Sony Xperia Premium running Android version 8.0.0
      Thank you.

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      • M Offline
        MarvinTheMartian
        last edited by

        Just got off the phone with support and was told that the Altitude reading is not ported to the Suunto App. The Suunto 3 Fitness has no altitude measurement capability or GPS, but even though the 2D GPS data is ported through to the Suunto App, the 3rd dimension, Altitude, is not.
        I have requested that this be an added feature in a future update.

        Armin S.A 1 Reply Last reply Reply Quote 0
        • suzzloS Offline
          suzzlo Moderator
          last edited by

          Hi,

          Altitude=0 info is SA bug, so we all expect to be corrected in next releases. (this is perhaps most commented bug in this forum)

          BR

          Suunto: Race, S9Peak, Spartan Sport Wrist
          Garmin: FR745, Edge 530
          SA topics:

          • Guides - https://forum.suunto.com/tags/guides
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          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager
            last edited by

            Are you using the S3F ? That feature is not there yet even on the watch.
            I think in a future update it will come

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            Armin S.A 1 Reply Last reply Reply Quote 0
            • Armin S.A Offline
              Armin S. @MarvinTheMartian
              last edited by

              @MarvinTheMartian said in Altitude Stays at 0:

              … I have requested that this be an added feature in a future update.

              The missing altitude values ​​are - besides the very unreliable sleep tracking - the second serious lack of the otherwise very nice S2F. It’s about time that Suunto finally practices improvement (not just promises), because it’s a pity if those flaws talk around and overshadow the predominantly positive features of the S3F.

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              • Armin S.A Offline
                Armin S. @Dimitrios Kanellopoulos
                last edited by Armin S.

                @Dimitrios-Kanellopoulos said in Altitude Stays at 0:

                Are you using the S3F ? That feature is not there yet even on the watch.
                I think in a future update it will come

                Until then, there should be PLEASE an appropriate hint in the APP (for example, "No values ​​for S3F at this time“) and you should no longer see incorrect data values ​​(“0”)!!!
                0_1539368490049_B2835148-20AD-419D-AAE4-A8A969AC1329.jpeg

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