suunto race s heart rate issue
-
suunto race s heart rate problems.
My Suunto no longer records my heart rate, sleep score and so on. It is all set up correctly. Resetting to factory settings only worked for a few hours, after which the same problem occurred. No green lights!! The settings are all correct. With a chest strap, the heart rate recording is fine.
I need help.
Thanks Erik -
@erik_ibk a trick that may or may not work, instead of rebooting, is to start a SPO2 measurement. A firmware update to fix the issue should be released soon.
-
@isazi I hope the firmware update will coming soon and fix the issue. A SPO2 measurement failed.
-
@isazi For over a month now, my Suunto has not been working properly. No update. Unfortunately,
-
@erik_ibk have you contacted support?
-
@2b2bff there is a update fix promised… Lets wait this before sent to repair
-
@GiPFELKiND contacting support is not the same as sending it back. I meant that the community can’t sort his issue out…
-
@erik_ibk would you be so kind to share with us info about following items:
- Software version on you race S?
- Version of model number and hardware version?
- Where is manufactured, made in Finland or made in China?
Thank you a lot
-
-
@erik_ibk The “made-in-China” reason has just lost the race.
