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    Suunto 5 - blocked

    Scheduled Pinned Locked Moved Suunto 5
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    • A Offline
      Alexandra Cioc
      last edited by

      ccea1137-afd0-4fcc-a599-261800688f17-image.png
      b63e311f-bd7b-4099-bab3-93dfc9cab4fa-image.png ![alt text](image url)
      0e2fe8d4-0ab0-4e81-9a00-f1cec0f7b9de-image.png
      Hello,
      I have a problem with my Suunto 5 watch - I went swimming in the sea, then it freezed, totally blocked - not a single button working. So I restarted the watch and then an arrow pointing down appeared. Then I tried to conect to computer, a message appeared " Your watch need to be reset to fix the error. All data on your watch will be deleted during the reset." So I pushed the button " Reset watch", then it tries to update but after half of update the watch starts to restart and then a message appears " Update failed".
      Please help. The watch is not responding and I can’t use it.

      Best regards,
      Alexandra

      Raimo JärviR 1 Reply Last reply Reply Quote 0
      • Raimo JärviR Offline
        Raimo Järvi @Alexandra Cioc
        last edited by

        @Alexandra-Cioc It could be a hardware problem in the watch, but I can’t say for sure with this information. Check the “i” icon next to “Update failed”, what does it show?

        Pragmatic Programmer

        1 Reply Last reply Reply Quote 0
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