Problema altimeter

flo7z

I noticed that this issue started in early November.
I checked the D+ against Strava and there is a clear difference (between the Suunto App and Strava), starting just after my 2-years warranty runs out…

The issue is at the start of my activity, I have crazy values of altitude and then after 10 minutes it’s fine (see on picture attached, this is supposed to be flat). But this messes up the overall d+/d- calculation.

Any suggestion on how to solve this ?
I am going to contact support I guess.

flo7z

@flo7z interesting to notice that by starting a second running workound just after finishing one, the issue is not happening.
I am thinking it’s due to the FusedAlti that has still the proper altitude and the GPS signal was still active on my watch maybe ?

sartoric

fusedalti needs 10 minutes to calibrate if the altitude is off.
try to wait a while in the activity screen before starting it.

anyway it should be applied retroactively

Mff73

@sartoric
Yes, it is the strange thing here : Fusedalti should have corrected beginning of altitude.
It looks like a very old behaviour

flo7z

@sartoric my altimeter is always on and it’s going crazy even when I’m at home, doing nothing

ademgassymov

@flo7z
After you start moving in a running/trekking types of exercise auto mode of alti-baro starts to measure altitude with gps that’s why you start getting correct readings. If you stop or when you’re in time mode it switches to barometric altitude and there’re several factors which influence - sea level pressure reference, actual pressure and temperature. I noticed that in summer when there’s not much temperature difference readings are usually correct. But in winter in this mode altitude can change even when you pull the watch from under your down jacket sleeve and temperature on the sensor drops quickly.
Recently I had an issue when altimeter suddenly started rising up to 9000m while I was quickly descending from 3700 to 3400 after a 15 minutes stop.

flo7z

@ademgassymov
I noticed the same, depending if I have a glove or not it changes the altitude accuracy.
Same when I take a small break, the watch goes on auto pause and this changes the altitude even if I don’t move .

What is strange to me is that the altitude was fine during two years and now it starts to go crazy.

flo7z

@ademgassymov
I finally got a proper elevation gain on a trail run. I succeeded because I left my watch 10 minutes outside, about 5°C, before to start my run.
The temperature seems to influence the altitude calculation a lot.

Mff73

@flo7z
it should not.
Altitude is correlated to sensor temperature, ok, but ascent/descent shouldn’t be influenced.
You might be facing a sensor issue (dirty or faulty).

flo7z

@Mff73
I am sending it back to the Suunto repair center, after long discussions with the Support.
Will see.

ademgassymov

@flo7z
So is your guarantee still on after 2 years?

I switched altimeter profile to alti (gps) in exercises to actually eliminate barometer. It didn’t help much. Yes it doesn’t send me to 9000m but still does strange things like showing that I ascended 200m during trekking while I was only descending. It’s a pity because I was ready to give up on barometer but not altitude readings at all.

flo7z

@ademgassymov
Yeah seems so