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    Watch not working after update 2.37.48

    Scheduled Pinned Locked Moved Suunto Race
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    • V Offline
      Vemee
      last edited by

      Hi,

      Today my watch automatically updated to software version 2.37.48. After this I cannot start an activity, the watch gets stuck after pressning the top button. It only says loading… and the “start” visual is grey instead of orange.

      I have made three soft restarts and also tried to re-sync with phone etc. Nothing has worked.

      Any hero out there who can help? Or has experienced the same issue?

      V Mff73M 2 Replies Last reply Reply Quote 0
      • V Offline
        vinc14 Bronze Member @Vemee
        last edited by

        @Vemee did you install - the software on the watch or just automatic uploaded to the watch?

        • Suunto Vertical Steel solar All Black and Made in Finnland
        • Suunto Smart Heart Rate Belt
        • Suunto Zoop

        Android APP: 4.100.4


        Linux (Debian) Laptop (No Windows)

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        • Mff73M Offline
          Mff73 @Vemee
          last edited by

          @Vemee
          Is it happening with a custom sport mode or a default one?
          If with custom one, try a default one, and if it is working, your custom mode might be corrupted. If nothing work, no other clue 🤔.

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

          F 1 Reply Last reply Reply Quote 0
          • F Offline
            false Bronze Member @Mff73
            last edited by

            @Mff73 classical bug with custom modes, they usually wipe out of the watch after any update if you don’t have any default mode in quick access and then you get this shortcut button bug

            1 Reply Last reply Reply Quote 1
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