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    Suunto 5 replacement battery cost and lack of support

    Scheduled Pinned Locked Moved Suunto 5
    suunto5
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    • D Offline
      djzcx
      last edited by

      I am a long time user of Suunto watches but am currently experiencing very poor support or follow up from Suunto in respect to the extremely high cost of a battery replacement on my 5.

      Price is almost 60% of the watch cost!

      When I try to contact support via chat,I am prematurely kicked off, then promised an email follow up which doesn’t happen. Any similar experiences or ideas to address? Thanks.

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      • Tomas5T Offline
        Tomas5
        last edited by

        Battery should cost around 5-10€ it is just small cell around 250mAh but get official replacement can be expensive. Sadly suunto talks about sustainability but there is not much profit in keeping old watch alive. Maybe thats reason for high unreal price (60% of watch price) to make profit.

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