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    Live location S+ app

    Scheduled Pinned Locked Moved SuuntoPlus™ Sports Apps
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    • Nikolai SimonovN Online
      Nikolai Simonov @duffman19
      last edited by

      @duffman19

      That’s an interesting observation. I haven’t seen this behavior on iOS before, but I’ll definitely look into it.

      Btw, the recent update that silences notifications was only for Android.

      It’s possible this is related to how iOS handles background btle connections during an active session, but I’ll do some testing to confirm.

      Suunto Race
      Suunto Wings
      Suunto 9Baro

      D 1 Reply Last reply Reply Quote 1
      • D Offline
        duffman19 @Nikolai Simonov
        last edited by

        @Nikolai-Simonov Thank you, sir. I should also mention that I’m on a very old version is iOS (15.8.4) on an even older original iPhone SE 2016. Not sure if that’s relevant.

        Vertical Ti

        1 Reply Last reply Reply Quote 0
        • AntoineA Offline
          Antoine Bronze Member @Nikolai Simonov
          last edited by Antoine

          @Nikolai-Simonov said in Live location S+ app:

          @Antoine

          Using external Bluetooth devices like HR monitors, Stryd, or CORE shouldn’t cause any disconnection issues they work independently and don’t interfere with the watch-to-phone connection.

          As for updates:
          You can still download the latest version as an APK from the website.
          Are there no google play version at all? It probably should be live, since yesterday.

          The update is currently under review in the Play Store — usually, Google takes a day or two to approve updates.

          Thanks for the answer.
          For playstore (France): it is written “available soon”.
          I tested LiveTracking yesterday during a 4-hour trail run.
          After analyzing the FIT file, the watch’s battery doesn’t seem to have been used excessively:
          It went from 97% down to 91%.
          I estimate (depending on the method used) about 60 hours of battery life (the weather was sunny, and with these same settings, I usually get around 65 hours of battery life).
          Needs to be tested on a longer outing…

          Watch: Suunto vertical solar

          1 Reply Last reply Reply Quote 1
          • Dušan KovićD Offline
            Dušan Ković
            last edited by

            Today I went for a climbing, and on one part of the approach I had to go through 50m of a tunnel. In the tunnel watch lost gps signal, after the tunnel it regained the signal but live location on the watch showed Disconnected:99 and never reconnected. Also, Live location app in the phone (android) showed Waiting for device (or similar). I had to stop suunto plus app and enable it again, after which it worked fine. Problem is that it detected reconnect qs a new session and deleted red track I had in the live location map until tunnel.

            It would be great if devices reconnected automatically. Also it would be great if live location app retained the track in the map if suunto exercise on the watch wasn’t turned off.

            Thanks

            SR
            SA latest beta
            Polar Verity Sense
            Pixel 6

            Nikolai SimonovN 1 Reply Last reply Reply Quote 0
            • Nikolai SimonovN Online
              Nikolai Simonov @Dušan Ković
              last edited by

              Hi @Dušan-Ković Thanks a lot for the detailed feedback!

              About the Disconnected:99 message, it likely happened because the watch lost connection with the phone for a longer period. Usually, if the disconnect is just a few seconds, the connection is restored automatically. But if it lasts longer, the S+ SDK doesn’t give us direct control over the BTLE connection, so we have to rely on the watch itself to reconnect and sometimes it doesn’t manage to do so.

              Really good point about the new workout/session being started after reconnection, that’s something we might be able to improve on our side, at least in how the mobile app handles reconection. I’ll look into making mobile handle more careful reconnection state.

              Suunto Race
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              Suunto 9Baro

              Dušan KovićD 1 Reply Last reply Reply Quote 1
              • peegeeP Offline
                peegee @Nikolai Simonov
                last edited by

                @Nikolai-Simonov
                Nikolai, can’t even start to tell you how happy I am with this great feature, my wife is even much happier knowing now exactly where I’m spending my nights…😀
                Do you have a list of supported SOS countries?
                I’m specifically interested with an Israeli number.
                I am an iOS user and get a message that we are not supported, on the other hand, a distinguished friend @Danny-poleg of mine, an android user has managed to use the feature.
                Is this an iOS / android issue? Or perhaps something else?

                Been with a Suunto on my wrist since Ambit2
                Currently alternating between Race titanium & Vertical titanium solar.
                Would love a Vertical with amoled display.

                Nikolai SimonovN 1 Reply Last reply Reply Quote 2
                • Nikolai SimonovN Online
                  Nikolai Simonov @peegee
                  last edited by

                  Hey! @peegee

                  Big cheers to your wife! May she never worry again about your mysterious night missions! 😄

                  regarding SOS messages you’re right to notice the difference. For iOS, we rely fully on cloud-based SMS delivery, and due to cost and provider limitations, we currently support most of the EU and the US. Unfortunately, Israel isn’t supported yet, but we’re actively working to expand coverage, hope to include it soon!

                  On Android, it’s bit more flexible, if the app is installed outside of Google Play (via direct APK or APKPure), it can send SMS messages directly from the device, without going through our cloud, this option simply isn’t available on iOS due to system restrictions.

                  Suunto Race
                  Suunto Wings
                  Suunto 9Baro

                  Danny polegD J 2 Replies Last reply Reply Quote 1
                  • Danny polegD Offline
                    Danny poleg Silver Members @Nikolai Simonov
                    last edited by Danny poleg

                    @Nikolai-Simonov

                    Two things

                    1. I installed the app by downloading the APK file because it didn’t give an option through Google Play here in Israel.
                    2. I told @peegee that Android is better than IOS 😁
                    1 Reply Last reply Reply Quote 0
                    • AntoineA Offline
                      Antoine Bronze Member
                      last edited by

                      Now available in PlayStore in France.
                      Will the sms feature soon available in PlayStore ?

                      Watch: Suunto vertical solar

                      Nikolai SimonovN isaziI 2 Replies Last reply Reply Quote 0
                      • Nikolai SimonovN Online
                        Nikolai Simonov @Antoine
                        last edited by

                        @Antoine Oh! great!

                        As for the SMS feature in the PlayStore version I’m trying to solve google’s restrictions around SMS permissions. It’s been a bit of a bureaucratic challenge, so I can’t promise anything yet… but I’m working on it.

                        Suunto Race
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                        Suunto 9Baro

                        1 Reply Last reply Reply Quote 2
                        • J Offline
                          jw cou Silver Members @Nikolai Simonov
                          last edited by jw cou

                          @Nikolai-Simonov I’m just very curious to understand how you make money with this app (and you definitely should!), if it’s not confidential of course?
                          Is Suunto helping to support the recurring costs?

                          As I said, pure personal curiosity and I side with all the happy users of this app to thank you a million times for your work!

                          Nikolai SimonovN 1 Reply Last reply Reply Quote 0
                          • isaziI Offline
                            isazi Moderator @Antoine
                            last edited by

                            @Antoine still not available in the Netherlads

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            Nikolai SimonovN 1 Reply Last reply Reply Quote 0
                            • Nikolai SimonovN Online
                              Nikolai Simonov @jw cou
                              last edited by

                              @jw-cou

                              That’s no secret right now I’m not monetizing the app at all.

                              It won’t chang at least the next 2–3 months. After that, I’m going to introduce a few subscription options. There will be a free kinda “core” plan, which includes everything that’s already in the app today and other features coming soon. In addition, I’m planning to launch a premium plan with extended functionality. It will likely include things like a extended SLA, team support ant other advanced things, aimed at more demanding or professional use cases. Nothing exact at this time, I’ll share details later.

                              I’ve thought about other monetization channels too, but for now I’ve decided to go with this model keeping the basics free and building optional premium features on top.

                              Thanks a lot for the warm words really great to hear!

                              Suunto Race
                              Suunto Wings
                              Suunto 9Baro

                              1 Reply Last reply Reply Quote 8
                              • Nikolai SimonovN Online
                                Nikolai Simonov @isazi
                                last edited by

                                @isazi That’s strange, it should be available as an early access version.
                                In the meantime, could you try joining the early access directly via this link? - https://play.google.com/apps/testing/one.athletica.live

                                Suunto Race
                                Suunto Wings
                                Suunto 9Baro

                                isaziI 1 Reply Last reply Reply Quote 0
                                • isaziI Offline
                                  isazi Moderator @Nikolai Simonov
                                  last edited by

                                  @Nikolai-Simonov it is available in the Netherlands from today

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  1 Reply Last reply Reply Quote 0
                                  • Dušan KovićD Offline
                                    Dušan Ković @Nikolai Simonov
                                    last edited by

                                    @Nikolai-Simonov I did another test while climbing in the mountains. Disconnected:99 happened again, although I didn’t have any interruptions. I am not sure what is the cause for this, but when it happens it doesn’t reconnect. My phone is Pixel 6.

                                    SR
                                    SA latest beta
                                    Polar Verity Sense
                                    Pixel 6

                                    Nikolai SimonovN 1 Reply Last reply Reply Quote 0
                                    • AntoineA Offline
                                      Antoine Bronze Member @Nikolai Simonov
                                      last edited by Antoine

                                      @Nikolai-Simonov said in Live location S+ app:

                                      @Francesco-Pagano @Miroslava @SergioB

                                      I’ve investigated the issue that, when Suunto App (SA) is running, a Live.τ session on the watch may unexpectedly disconnect and immediately reconnect every 60-90 seconds. also the same issue if SA lost connection with watch.

                                      TL;DR: Unfortunately, this is a limitation we cannot fully solve from the Live.τ side alone.

                                      ⸻

                                      The root of the conflict (without diving deep into tech):

                                      • The watch can hold only one “live” Bluetooth link to the phone at a time.
                                      • When SA wakes up in the background to sync, the watch switches that link over to SA.
                                      • Live.τ also needs the same Bluetooth link to stream your track in real time. When SA grabs the link, Live.τ’s session is dropped.
                                      • This happens only on Android. On iOS, Suunto App is far more restricted in the background and doesn’t run a permanent service, so the conflict doesn’t appear.

                                      Together, these points explain the periodic disconnect/reconnect behavior you may see.

                                      In practice this shouldn’t break your recording: the S+ app on the watch reconnects in about a second—essentially one event-loop tick—so no data should be lost. Still, the reconnection is a little annoying and does cost a tiny bit of extra battery.

                                      ⸻

                                      How can we ease the conflict?

                                      Because Suunto App (SA) and Live.τ vie for the same Bluetooth connection, the real limitation lives inside the watch’s BLE firmware.

                                      • Temporarily stopping SA’s background service would prevent the clash, but Android doesn’t allow one app to shut down another; In addition I’ve not found any way to stop this service via SA UI, if somebody know how to do that, please let me know it could be a basic recommendation.
                                      • Disabling “Discovery” on the watch probably won’t help: SA already has a bonded connection to the watch, and during an active workout the watch generally doesn’t advertise itself anyway, so SA can still reclaim the link.
                                      • Ideally we could cooperate with SA e.g., send it an some kind intent that saying “Live.τ is taking the connection now; please pause sync”, however that would require close collaboration with Suunto’s app team.

                                      ⸻

                                      What we’ve done so far

                                      In the latest release, Live.τ now shows silent reconnection notifications so the pop-ups are less distracting. For now that’s all we can do. 🤷

                                      Does it mean that if sync is very long (with many routes to sync for example) we can have the disconnected message 99 ?
                                      Is there a workaround to avoid this temporarily ?
                                      Using an another phone without SA solves the problem?

                                      Watch: Suunto vertical solar

                                      Nikolai SimonovN 1 Reply Last reply Reply Quote 0
                                      • Nikolai SimonovN Online
                                        Nikolai Simonov @Dušan Ković
                                        last edited by

                                        @Dušan-Ković Oh that’s unfortunate to hear!

                                        It’s possible that Suunto App is causing some kind of conflict, but I can’t say for sure yet. I’ll definitely try to reproduce this on a similar setup to see what’s going on behind the scenes, however… Let’s see what I can do…

                                        Thanks a lot for pointing it out!
                                        I’ll let you know if I find anything useful.

                                        Suunto Race
                                        Suunto Wings
                                        Suunto 9Baro

                                        1 Reply Last reply Reply Quote 1
                                        • Nikolai SimonovN Online
                                          Nikolai Simonov @Antoine
                                          last edited by

                                          @Antoine

                                          As far as I understand, suunto app shouldn’t be doing any heavy syncing during a workout, just light background comms, like notifications or smth. So in theory, that shouldn’t cause a disconnect:99, but I can’t fully rule it out yet.

                                          So, I’ll need to investigate deeper to understand what might be triggering this.

                                          Suunto Race
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                                          Suunto 9Baro

                                          1 Reply Last reply Reply Quote 0
                                          • Nikolai SimonovN Online
                                            Nikolai Simonov
                                            last edited by

                                            Meanwhile…

                                            Live.τ has been live for one week!
                                            Thanks to everyone who has already tried the app and shared impressions!

                                            🎉🎉🎉

                                            To decide where to focus next, we’ve put together a short survey that takes just a couple of minutes. Your answers will help us:

                                            • spot the most useful features;
                                            • gauge interest in premium options and see which ones matter most;
                                            • settle on a fair price for advanced plans.

                                            Survey: https://app.youform.com/forms/2z4hpvm1

                                            Huge thanks and happy training!

                                            Suunto Race
                                            Suunto Wings
                                            Suunto 9Baro

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