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    No HR detection

    Scheduled Pinned Locked Moved Suunto Race
    6 Posts 5 Posters 775 Views 5 Watching
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    • F Offline
      Fabii85
      last edited by

      Hello

      Is someone else noticed the following issue?

      After take off the watch (for example when taking a shower) and then turn it back on your wrist, sometimes it don’t detect HR.

      After few hours, when I sync with the app, I discover this issue by accident. After few times this happens to me I notice the LEDs don’t blink green. Does this have to do with wear detection?

      Jussi VaihiaJ K 2 Replies Last reply Reply Quote 1
      • martintrailM Offline
        martintrail Silver Members
        last edited by

        Yes, I have the same problem with Race. I’ll be returning the watch.

        Vertical Ti Solar
        Garmin Enduro 3

        1 Reply Last reply Reply Quote 1
        • Jussi VaihiaJ Offline
          Jussi Vaihia @Fabii85
          last edited by

          @Fabii85 Yes, latest update after Race S introduced nixed the software (I suspect). Have to toggle sensor on all the time.

          1 Reply Last reply Reply Quote 1
          • K Offline
            kamarasm Bronze Member @Fabii85
            last edited by

            @Fabii85 If you start to charging it, HR measurement work again 😉

            1 Reply Last reply Reply Quote 1
            • Albert YungA Offline
              Albert Yung
              last edited by

              I too have the same problem. HR sensor would just stop working around 1-2 weeks wearing the watch. I would have to turn off/on the Suunto Race for the HR sensor to working again. This happened only after the latest software update. Hopefully will be fixed soon.

              1 Reply Last reply Reply Quote 0
              • Jussi VaihiaJ Offline
                Jussi Vaihia
                last edited by

                Seems to be fixed in 2.37.34. No issues today on day of update. Fingers crossed…

                1 Reply Last reply Reply Quote 0

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