No HR detection
-
Hello
Is someone else noticed the following issue?
After take off the watch (for example when taking a shower) and then turn it back on your wrist, sometimes it don’t detect HR.
After few hours, when I sync with the app, I discover this issue by accident. After few times this happens to me I notice the LEDs don’t blink green. Does this have to do with wear detection?
-
Yes, I have the same problem with Race. I’ll be returning the watch.
-
@Fabii85 Yes, latest update after Race S introduced nixed the software (I suspect). Have to toggle sensor on all the time.
-
@Fabii85 If you start to charging it, HR measurement work again
-
I too have the same problem. HR sensor would just stop working around 1-2 weeks wearing the watch. I would have to turn off/on the Suunto Race for the HR sensor to working again. This happened only after the latest software update. Hopefully will be fixed soon.
-
Seems to be fixed in 2.37.34. No issues today on day of update. Fingers crossed…
