race s step count problem

otutay

Hi there,
i have been using the race s for two weeks. Current software version is 2.35.36.

I have problems about the steps count in two ways

1- when i started the walking training in the device. It stops counting the normal step count instead, it starts a separate count for that training instance which is weird since both of them are just steps anyway.

2- when i compare the steps count with my Iphone, steps counts deviate as if sometimes race s device stops counting especially when there is a hilly surface.

you can check the steps count for both of the devices.

Can you help me to resolve the issues?

Regards
otutay

Desdinova

@otutay 1)

Are you sure? I have a Race, and the steps for an activity ARE included in the daily total. Can you include a screenshot for a day with an activity?

Steps are always going to deviate slightly, a phone is measuring steps from your pocket, a watch from your wrist.

also, steps a re a terrible metric anyway as not all steps are equal. I’d look at duration or times in HR zones as a better metric to judge week by week

Desdinova

I’ve just checked my app and the activity I did yesterday was 20K steps - and they’re added to my step total. And this was from an activity with 500m climb so quite hilly.

BDWAzGH

I can confirm with my Race S that the measured steps are extremely inaccurate.
If I wear a second watch, the Race S only counts less than half of the actual steps. Observations show me, that there are phases in which no steps are recorded, even though nothing has changed in the walking style. A while later, the watch counts correctly again.

Of course, the usefulness of counting steps can be discussed, but if you offer the measurement, it should be roughly correct.

Is there perhaps a tip on how to get the Race S to count more accurately?

sartoric

I always wonder if someone count the real steps to compare with the counted ones

Mff73

@sartoric
I would love suunto to change the word “step” by something else. But I guess it will not happen, step is a ““metric”” which need to exist at least for marketing reasons.

sartoric

@Mff73
afair in the manual it was described as an “active life” metric, but of course named “step count”