Shimano E-bike systems
-
Today the shimano app worked on my Suuto race s…but only for 1 seccond !
-
It still does not work with software version 2.35.36 (Race S model). I’m a bit disappointed, it shouldn’t be that difficult for something like this to work. I would like to open a support ticket, but I have to work myself at the times when the chat is open.
So we have to keep waiting …
-
@FrankyWe Fixing it requires a Bluetooth update that will be included in next watch software update. I’m not sure when exactly, but soon.
Pragmatic Programmer
-
hello, I use Suunto 9 Baro, but I was very disappointed that after so long Suunto is not able to solve the problem with the Bluetooth connection. I installed the app successfully in the watch. (Shimano EP8 motor and after connecting, the information connected is displayed for a moment, after a second it disappears and it says disconnection … and separate again it happens all the time and the display on the watch literally flashes, connected, disconnection, connected… please competent either download this app or just do something with it, time is marching on and makes me change my watch to another brand.thanks in advance for any reply
-
@kuba1234 ako si to spravil? Prosím?
-
@Raimo-Järvi please will the Suunto 9 Baro watch be repaired as well?
-
@Martin-Gaal S9B is not receiving any new updates, so nothing will change for you. Maybe compatibility of older watches with this S+ app will be removed if an updated Bluetooth driver is needed.
-
@Martin-Gaal said in Shimano E-bike systems:
hello, I use Suunto 9 Baro, but I was very disappointed that after so long Suunto is not able to solve the problem with the Bluetooth connection. I installed the app successfully in the watch. (Shimano EP8 motor and after connecting, the information connected is displayed for a moment, after a second it disappears and it says disconnection … and separate again it happens all the time and the display on the watch literally flashes, connected, disconnection, connected… please competent either download this app or just do something with it, time is marching on and makes me change my watch to another brand.thanks in advance for any reply
-
@Raimo-Järvi I have just installed lates update for Sunnto Race S 2.37.34 and it seems to fixed the problem with connection to bike when checking in garage, I will need to take a bike for a ride to confirm that it is not dropping conenction then
-
@Rafał-Bełzowski 2.37.34 should include fix for the connection issue, but I don’t work for Suunto anymore, so I don’t have any inside information. If it works in garage, then the issue has probably been fixed.
As @isazi said, S9B is not getting any updates, and the only chance of fixing the connection issue for S9B is that it gets fixed in Shimano side. Also note that connection works for some Shimano devices even without the fix (don’t ask which ones).
