uncomplete track during activity

Mff73

@peegee
It seems not
https://forum.suunto.com/post/141156

ortles

@Mff73 said in uncomplete track during activity:

@peegee
It seems not
https://forum.suunto.com/post/141156

This is very disappointing!

They are working on new watch faces and other lifestyle features (wow…), but are unable to fix such a bug which concerns one of the basic functions and is obviously relevant for safety.

What a weak performance from suunto.

Are they really in the outdoor business and are they using their own products? I guess not…

freeheeler

@ortles
obviously not a walk in the park to fix this issue.

isazi

@ortles I agree, this is something that needs to be fixed, we have reported it a while ago and also inquired recently (when getting closer to release) to know if it was fixed or not.
Unfortunately, I think this requires some work that affects the inner workings of how the activity is recorded, in fact remember that only recently the watches with large memory got the capacity to record long (hundred hours) activities, so I hope to see this fixed in the Q2 release (if it comes, the future is not for us to know).

babychai

@isazi thanks for the update. because of the safety, i hope Suunto will release new firmware update ASAP/immediately once this bug has been fixed without waiting until Q2, Q3 etc

isazi

@babychai all I can see is that fixing this bug was planned for Q1, so this update, but I guess there was not enough time.

ortles

@isazi said in uncomplete track during activity:

@babychai all I can see is that fixing this bug was planned for Q1, so this update, but I guess there was not enough time.

Thanks for the insights! Good to hear they are working on it.

Instead of fixing the breadcrumb line another good - or even better - solution could be to offer an explicit track back option in the navigation menue (i. e. the recorded track is taken as a new track and is just followed back - ambit peak 3 had that option).

I am not a software engineer - but is it that difficult considering the fact, that the track itself is recorded correctly? The recorded data just has to be taken and followed the other way around…

ortles

@babychai

I definitely agree with you, they should do an instant update without waiting any longer when the problem is fixed.

Having the possibility to follow your track back for an outdoor gps watch is like showing the correct time - this should work correctly anytime and under any circumstances.

@ortles said in uncomplete track during activity:

they should do an instant update without waiting any longer when the problem is fixed

skitouring

@ortles

I fully agree.
Being able to follow your track back is the main reason I bought an expensive GPS watch. It’s a safety tool, especially for mountain activities such as ski-touring (spring season on glacier has just started)

The track back option existed on old suunto watches (traverse, ambit …) and has disappeared on Race, Vertical, and even 9 peak, replaced by the beadcrumb line.

I don’t know for how long Suunto has been aware of this bug, but I guess at least for 6 months.

If it’s complicated to fix the breadcrumb, they should at least provide a back-up solution with the track back option they do have in their old catalog.

I have a 6 days ski touring trip planned in 2 weeks, I will have to bring my old Suunto traverse, and it is a major disappointment.

This bug has been happening on every ski tourng activity I had, including for rather short activities (4-5 hours), not for record long activities !!

This is totally unaccpetable for a premium “adventure outdoor watch”.

babychai

@skitouring for my case, track disappeared is not always happen but not sure what trigger it to happen no matter short or long activities. currently i wearing my S9P as a backup.

Antoine

@Brad_Olwin does it happen always ? Or just sometimes ? In which case?
(I have a SV)
Thanks

Brad_Olwin

@Antoine it will happen on long activities.

ortles

@skitouring said in uncomplete track during activity:

This bug has been happening on every ski tourng activity I had, including for rather short activities (4-5 hours), not for record long activities !!

This is totally unaccpetable for a premium “adventure outdoor watch”.

Double underline that! It happens on every tour, long or short it doesn‘t matter.

The ambit peak 3 was a good piece of hardware, reliable in every situation, never experienced any bugs in 8+ years I used it.

The reasons to switch to vertical were
— much longer battery life (relevant esp. for multi day trips)
— possibility to sync routes directly via mobile
— maps (nice, but the least important feature of the three)

I thought that of course the vertical could do everything the ambit could do and had some additional features. I was very dissapointed that a vital feature like track back is missing. If the clouds are moving in in the mountains (and this cam go really fast!), this feature can be worth a ton of gold.

(Besides that, since the last update I cannot connect my watch any more so that it’s completely useless - but that‘s a different topic).

It seems to me that, as a marketing strategy, sunnto is more focussed on lifestyle features inspired by apple watch & co. Vertical could be a good watch, but right now is a total dissapointment to me. I wouldn‘t have bought it if I had known before that there are so many bugs.

@ortles said in uncomplete track during activity:

I thought that of course the vertical could do everything the ambit could do and had some additional features. I was very dissapointed that a vital feature like track back is missing. If the clouds are moving in in the mountains (and this cam go really fast!), this feature can be worth a ton of gold.

what’s wrong with breadcrumb? I miss the point
sure ambit 3 peak has been a loyal mate!

ortles

@cjanevate Breadcrumb doesn‘t work correctly - the first half of the line disappears. So you cannot rely on it. That‘s what this topic is about (see the first entrys if you want)…

Mff73

@cjanevate said in uncomplete track during activity:

what’s wrong with breadcrumb? I miss the point

in one sentence, a bug is identified, known by suunto, and not yet fixed in the recent update. How could you have missed the point it is written in all messages.

Brad_Olwin

@ortles The loss of breadcrumb issue iswell discussed and not necessary to beat to death. Suunto is working on a fix and I suspect it is not simple.

@Mff73 ahem, I misread the post and was thinking about something else

ortles

@Brad_Olwin

I am sure they know what they are doing. And I believe that it is not simple. That is where the idea comes from to offer an explicit track back option if this is may be easier to implement.

And I think it‘s OK to express that it is not the best situation that vertical is on the market since 05/23 and the option is still missing. That‘s how I see it and I am not alone with that.

But you are right, the facts are known, and we can just wait and see or look for different solutions or whatever. If they are working on it and they will find a solution for that, this would be the best case.