Mid-activity reboot / No Screen timeout on S7

@olymay Thank you!, yes, latest FW applied ( PXDZ.210716.001.A1 ) and all apps up to date.
Yes, for me also it’s acceptable, 5 times in 13 months, close to 2% (based on activities) it’s not too much. Now, this last, it occurs only one month after the last. On my case no routes, not other app running, nothing different than other days. I don’t know. The displays settings works perfect, only it’s changed when this error and reboot happen.

One positive confirmation is that the unfinished activity was not lost, it seems that is was closed and saved before reboot

olymay

@flypg As you are fully up to date I’m not sure what could be causing it. Capture a bug report and send it in maybe?

Whilst you haven’t had many crashes, they are still frustrating, definitely worth looking into.

Yeah, it’s good that the activity is saved if it crashes part way through. If you sport it quickly enough then you can simply restart (after a short wait for it to reboot etc).
Although it is a shame that we can’t edit the activities after to merge them (or trim them as has been requested many times). I have found a way to merge them in the past, but it loses some data so I stopped bothering.

Brad_Olwin

@flypg @olymay I was doing an interval run with my S7 this morning and it randomly rebooted as well. I sent logs and filed a bug report with Suunto. This is the first with this firmware for me. I notified Suunto that other forum users were reporting reboots as well. I will let you know what happens.

@brad_olwin Thank you!
Mmm… almost all or all my reboots was during or after “Running” activity. I don’t know if this is a common factor. Yesterday I finished a running activity and started a Inline Skate activity. I never have this reboot during MTB, or other.

This was my first reboot that I wrongly interpret as “freeze”.

@olymay Yes, already sent (logs and watch bug report).

olymay

@brad_olwin Thanks Brad

As the S7 has only basic interval function, how do you manage/record it on yours?
This is something I’d like to do more of.

@olymay On my case I use Exercise Timer.

Brad_Olwin

@olymay I use the lap button and use the Running Interval sport mode. I am one of those that can remember my intervals so I don’t necessarily need a pre-programmed watch to tell me what to do.

olymay

@brad_olwin I think I’d have to write it on the back of my hand and hope the sweat doesn’t wash it off

@brad_olwin said in No Screen timeout on S7:

this morning and it randomly rebooted as well

me too.

Brad_Olwin

@flypg @olymay Suunto has discovered a bug with the S7 reboot during an exercise. I do not know what the timeline for a fix but they will investigate it.

isazi

@brad_olwin the power of the forum!

Brad_Olwin

@isazi Yes and probably helps that I had the same bug and sent logs immediately.

@brad_olwin Today a new reboot in middle of an activity… two months passed from the last one. After restart all run well, the activity was saved but again the Gestures settings was changed: Power saver tilt is active and Touch to wake is disables (I use exactly the inverse).
Logs already sent to Suunto.
S7 start to looks more as an Garmin product…

PS- I take a second look and the activity was recorded but with errors/missing infos: Ascent field is duplicate and in zero. Descente in zero, but at the same time Highest point display 2m and Lowest point -1m. The Altitude graphic show of around 30m that is not in relation with the displayed information. Various other fields are not calculated, like TSS that is not displayed

PS2- I downloaded also the Watch Bug Report in case that be useful

Brad_Olwin

@flypg Sent you a PM