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    Suunto 7 - Impossible to add a Google account with Wear OS

    Scheduled Pinned Locked Moved Suunto 7
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    • isaziI Offline
      isazi Moderator
      last edited by

      Another user said he/she had issues with this white page, and solved by temporarily ndisabling two factor auth.

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      1 Reply Last reply Reply Quote 1
      • isaziI Offline
        isazi Moderator
        last edited by

        https://forum.suunto.com/topic/5781/suunto-7-not-updating-it-s-new-and-came-with-210-001-a2/

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        1 Reply Last reply Reply Quote 1
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager
          last edited by

          Disable 2 factor authentication -> add the account and enable it again.

          Google issue.

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          D 1 Reply Last reply Reply Quote 2
          • D Offline
            david.fittizio @Dimitrios Kanellopoulos
            last edited by

            @dimitrios-kanellopoulos Not working for me, 2FA was already disabled when I tried. I have also disabled the autentication ‘Use your phone to sign in’.

            No ideas how to proceed

            pilleusP 1 Reply Last reply Reply Quote 0
            • pilleusP Offline
              pilleus @david.fittizio
              last edited by

              @david-fittizio

              In the past there were some problems with accounts using ...@gmail.com …

              Try to change it to ...@googlemail.com … you can do it in your Google account.

              May be this will help?

              https://www.instagram.com/moves.are.life/
              Suunto Vertical Black Lime
              Suunto 9 Peak Pro Black
              Suunto Spartan Ultra Stealth Titanium

              D 1 Reply Last reply Reply Quote 0
              • D Offline
                david.fittizio @pilleus
                last edited by

                @pilleus Not sure it’s still possible to change.
                I’ve searched my account setting and couldn’t find anything.

                Jamie BGJ 1 Reply Last reply Reply Quote 0
                • Jamie BGJ Offline
                  Jamie BG Bronze Member @david.fittizio
                  last edited by

                  @david-fittizio when entering your account on the watch don’t use gmail, use googlemail.

                  D 1 Reply Last reply Reply Quote 0
                  • D Offline
                    david.fittizio @Jamie BG
                    last edited by

                    @jamie-bg Can’t do it…when I enter the address the phone shows the error “account already existing”.

                    UPGRADE: I got to add my account using my girlfriend’s iPhone…funny google works better with competitors then itself!
                    By the way, the difference i noticed is that during the configuration wizard, with iPhone there is the step when the watch is connected to the WiFi… maybe that’s the deal!

                    1 Reply Last reply Reply Quote 0
                    • olymayO Offline
                      olymay Gold Members
                      last edited by

                      This does seem to be an anomaly and not the norm.

                      I have set up my watch with four different Android phones, each time I add two Google accounts (my personal one and my photography one) and both have 2FA.

                      Never had an issue.

                      Suunto 7 Graphite Copper
                      Suunto App Beta (Android - Pixel 6 Pro)

                      D 1 Reply Last reply Reply Quote 0
                      • D Offline
                        david.fittizio @olymay
                        last edited by

                        Agree!
                        That seems odd to me too…as soon as I have time, I’ll format my phone and try again.
                        Let you know.

                        1 Reply Last reply Reply Quote 0
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