Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Unable to pair 7 with Android phone

    Scheduled Pinned Locked Moved Suunto 7
    6 Posts 3 Posters 504 Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • akahamletA Offline
      akahamlet
      last edited by

      I’ve recently upgraded my phone and would like to sync my Suunto 7 to the new phone. The watch has some unsynced tracked activities that I don’t want to lose.

      I’ve unpaired the watch from within Wear OS on the old phone. But now I’m unable to pair the watch with any phone. It’s invisible for both the old and the new phone, whether I’m trying to pair through Bluetooth settings, Wear OS or the Suunto app. And the watch doesn’t see either phone.

      I’d hate to have to reset the watch because it would mean I lose the recent activities.

      Has anyone had issues pairing? Any tips on how to solve this?

      Thanks

      BinoWorld UKB olymayO 2 Replies Last reply Reply Quote 0
      • akahamletA Offline
        akahamlet
        last edited by

        Additional detail: in Settings->Connectivity->Bluetooth I still see the old phone (shows as Disconnected) and I have no way to remove it (taps and long presses do nothing). When I scan for devices, I see mac addresses (with no device identifiers), but none of those macs are my phones.

        1 Reply Last reply Reply Quote 0
        • BinoWorld UKB Offline
          BinoWorld UK Bronze Member @akahamlet
          last edited by

          @alexey-shelestenko I would suggest resetting Bluetooth settings on your phone and remove any old Bluetooth connections.

          1 Reply Last reply Reply Quote 0
          • olymayO Offline
            olymay Gold Members @akahamlet
            last edited by

            @alexey-shelestenko When switching phones with a WearOS device you need to fully reset the watch. It’s a pain in the a$$ but it has always been this way.

            You will only lose data since the last sync, so if you do a manual sync and then reset you won’t lose anything.

            There is a workaround, but it requires use of ADB and I have had mixed results using it.
            If you want to give it a try then instructions are here.

            Suunto 7 Graphite Copper
            Suunto App Beta (Android - Pixel 6 Pro)

            akahamletA 1 Reply Last reply Reply Quote 2
            • akahamletA Offline
              akahamlet @olymay
              last edited by

              @olymay Thanks. So far I’ve been unable to pair with the old phone. How do I manually sync the watch?

              olymayO 1 Reply Last reply Reply Quote 0
              • olymayO Offline
                olymay Gold Members @akahamlet
                last edited by

                @akahamlet said in Unable to pair 7 with Android phone:

                @olymay Thanks. So far I’ve been unable to pair with the old phone. How do I manually sync the watch?

                My understanding of the ADB switch is that you do not need the old phone. You should be able to use ADB on your PC and connect over WiFi to the watch IP address (or do it via USB cable).

                Follow the instructions on the XDA developers website in the link I put, but if it doesn’t work then you will likely have to reset the watch.

                Suunto 7 Graphite Copper
                Suunto App Beta (Android - Pixel 6 Pro)

                1 Reply Last reply Reply Quote 1
                • First post
                  Last post

                Suunto Terms | Privacy Policy