Help for S7: Doesnt count steps when any training mode is on
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I have the watch for 2,5 weeks or so, and since a week or so it doesnt count the steps that I make during a training. However, Google Fit does count those steps, so obviously this is not a hardware issue but a software one.
Can anyone help?
thx
antonia -
@antonia-ventura
First would suggest logging out your google fit profile in your watch (and phone) - suunto app does pretty much everything google fit app does, but lots better. That will solve any issues around what GFit is saying and what suunto is saying (GFit now takes your data and recalculates all its metrics, rather than just taking the watch values that suunto app provides). If you are also using the GFit phone app to view your data you will not be seeing all the data.PS - if you aren’t using the suunto app to track your data, please start using it, as it does a much better job than GFit and provides much better info.
In the suunto app on the phone - can you see steps in each day? If no, and there is a day when you know you have activity/done steps, then yes you may have an issue assuming you are using the suunto app on your watch. you can try reinstalling the phone app.
Assuming you are using the suunto watch app, and syncing it to your suunto phone app, then when you go into a track to view it, you can see that one of the data fields will show steps (when I last checked the watch didn’t offer steps as a data field, so you can’t see it while tracking). If you go into the day view there is a steps section where you can see your steps across the day - any activity and there should be an increase at that time.
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Hi @Jamie-BG
Are you saying that steps during activities should always be included in the daily count?
I have the sea experience as @Antonia-Ventura and I simply thought it was a choice made by Suunto in order to avoid miscalculation. I remember reading about someone noticing how gfit counted a step for every rowing movement during a kayak ride.
Here below a screen of what I usually experience, just before 12:00 I recorded a gym training session, you can see the peak of HR and calories, but the steps are flat. There is a peak in steps before and after the training session because I walked to the gym.
By comparison, Gfit usually adds about 1000 steps for every training.I noticed that this does not happen for all types of activities, for example in walking and running the steps are added, for weight lifting and badminton they are not.
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My experience is the following:
Steps during a workout are counted if this workout is of a type that actually has steps. Like running, walking etc.While kayaking, Suunto counts no steps (but Google Fit does from the arm movement with the paddle).
I think Suunto is correct here and Google Fit is wrong.@Antonia-Ventura what type of activity did you do?
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@egika very good point - should have added that. And completely agree with you that certain activities shouldn’t generate steps.
@Marco-G --> I think you will find that what Egika has said is correct, and that is the way it should be. You might find that any indoor activity doesn’t include steps, as would only be able to count them via movement sensors, which is unlikely to be accurate, however if outdoors, then yes activities like that may count steps. But yes agree water sports, cycling i.e. activities where you aren’t actually making steps shouldn’t count towards steps.
ps - Garmin does the same - missed my step target on days I went cycling and swiming as neither days kms counted towards steps (and correctly so).
