Problems with the android app

Kristoffer Rehnstedt

So i have problems with the android app.
My watch connected to the wear os app and I get all notifications.
But the Suunto app for android, I have re installed the app then conncet the watch. It works fine for One hour it to but the it says “not connected” trying to connect.
Unless a “forget the watch” it Will not connect.

Amy suggestions?

isazi

@kristoffer-rehnstedt check the permissions, and also battery optimizations.

Kristoffer Rehnstedt

@isazi thanks.
I have tried that.
No luck…
It just started One Day and before that everything worked great.

isazi

@kristoffer-rehnstedt something changed around that date? Some system or app update?

You could also try to uninstall and reinstall the app.

johnsmith34

@Kristoffer-Rehnstedt said in Problems with the android app:

So i have problems with the android app.
My watch connected to the wear os app and I get all notifications.
But the Suunto app for android, I have re installed the app then conncet the watch. It works fine for One hour it to but the it says “not connected” trying to connect.
Unless a “forget the watch” it Will not connect.

Amy suggestions?

Here are some suggestions for troubleshooting the Suunto app not connecting to your watch on Android:

Make sure that both your watch and phone have Bluetooth turned on and are within range of each other.
Restart your watch and phone.
Unpair your watch from your phone and then pair it again.
Check for updates to the Suunto app and your watch’s firmware.
Try connecting your watch to the Suunto app on another phone.
Try connecting your watch to the Suunto app using a different Wi-Fi network.
Clear the cache and data for the Suunto app.